My experience buying my new Clubman was fun and painless from start to finish. I worked with Lynn Masterson who was helpful in trying to locate the car that I wanted and when that was not successful, she helped me build that car. Lynn did an excellent job introducing me to my Mini and Josh Romero, the finance manager, explained warranty options, helped me make some wise choices and he made what is usually an arduous process go smoothly and quickly.
I own a 2016 Mini Cooper S Hardtop four door which I purchased in August. I purchased it from Lynn Masterson at Santa Fe Mini. Lynn's customer service was exceptional! I absolutely love my Mini Cooper, everything on it is of superior quality! I would definately recommend Lynn Masterson to anyone looking to purchase or lease a wonderful Mini, she will offer you outstanding customer service and she will also make sure you are 100 percent happy with your purchase .
Danielle Charlier represented the dealer well. She spent hours with us during a test drive and explaining the X3's features. No high pressure sales approach here, just knowledgeable, straight forward, professional representation. A overall Great car buying experience. Interaction with others at the dealership was equally positive.
I was a little apprehensive to buy a used car online without even seeing it, but the dealer was very helpful and provided a detailed list of all the imperfections. Timely responses to all questions and quick resolutions to issues that arose (mainly with the shipping company.) I wouldn't hesitate to recommend Daniel and her team at Santa Fe BMW and would certainly do business with them again.
Wow! I just drove away with my first-ever BMW, and I have to say that I had the BEST buying experience of a vehicle in my lifetime! (Yes…..it's true). Danielle Charlier was my salesperson at Santa Fe BMW. I first met her online when I inquired via email about a new BMW. She met with me at the dealership later that week, took my husband and I for a test drive in a vehicle that we were interested in, and she ended up being the one that sold me the vehicle. Danielle was one of many we met with today while purchasing my vehicle, and they all could not have been nicer! I highly recommend Santa Fe BMW as well as Danielle Charlier. Again……it was the best experience I've ever had purchasing a vehicle!
Danielle Charlier was such an outstanding salesperson. We first contacted her through the internet. She responded, gave us great information, and literally made the buying process a breeze. When we arrived at the dealership we were greeted by all in a friendly and welcoming manner. Once again, Danielle answered all our questions and actually made the process of buying a car FUN! We look forward to working with her again and the entire team at Santa Fe BMW. Thanks everyone and we love our BMW Z!!!!
Took my 2018 Equinox in for its 5000 mile check. Mariel was kind, professional and put me at ease on check in. She told me when she thought it would be finished and she’d call me when it was. I got the call 10 minutes sooner than expected. Wow! When I went to pick it up, I met the service manager. Super nice guy. Made sure I was pleased with the service and asked if there was anything else they could do. Mariel got the paper work lined up and got me on my way. A great service department. I hope they are appreciated by management.
Shopping at Cadillac of Santa Fe was extremely pleasurable. I have never experienced this must satisfaction when buying a car. I have purchased many vehicles in the past and look forward to purchasing my next vehicle from this store in the future.
We had a very pleasant experience at the Chevrolet of Santa Fe Dealership. The process of buying a car (the Bolt) was very straightforward and fast. All the personnel involved were very friendly, courteous and helpful.
2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran
Chris continuously went above and beyond to satisfy what I wanted in a car buying experience including driving the car from Santa Fe to Albuquerque, delivering it to my front door, walked me through setting up my phone AND thru the car features.
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