James was incredibly kind and patient. I was a first time car buyer so naturally I did not know much about buying a car or any of the logistics. Despite this James never once got impatient or exasperated, he stayed late two hours past closing time to make sure all of our needs were met and we were satisfied. He even told me that I could come back any time and he would help me if any problems arose with the used car I bought. I would definitely buy another car from this dealership if James is the salesman!
The team at the Evanston Alfa Romeo dealership was absolutely the most professional and down to earth individuals I have met. They made the experience effortless and painless on my part, and I can not thank them enough.
Great experience Kane was Very professional and took great care of me I???m very happy with Cain as a salesman the finance manager all around the whole dealership first class I will definitely recommend people to buy a car from them .
We purchased an Alpha Romeo Stevlio yesterday and were very pleased with our experience at The Autobarn. James was patient to sort our all of our concerns with a gently-used vehicle and most importantly, was a straight talker minimizing any haggling over price and we're happy with our deal. They provided virtually every accommodation to find the right option for us among several to chose from between 2018s and 2019s.
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Very fast service! Noah was great the entire process! I will recommend this company to family and friends looking for a car! Thanks so much!
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