Thrilled with dealership, disgusted w/ Ford
December 3, 2018
I am VERY pleased with the Bill Pierre Ford service department. I wish I could say the same for Ford Motor Company overall. I bought two brand new Fords in 2015, a Platinum trim Explorer and a Ford Focus for my daughters. The Explorer has been terrific, the Focus an absolute nightmare. When I offered to stay in the Ford family if only Ford would cut me a deal on a new Escape and a buy-back of the Focus, Ford Motor Company refused. I will NEVER purchase another Ford vehicle (I'm about to drop $25K on a Honda) and am telling anyone who will listen of Ford's myopic stance on the Focus. Too bad the dealership takes a hit as they are great.