Used 2018 Ford Edge for sale near Bensenville, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

They give you the best price without the hassle. Quick and easy. I’d Definitely recommend.

Best used vehicle I have ever purchased!! The V-6 on my SEL makes it fun to drive, although it is a bit of a gas guzzler. I don't care because I put more priority on get up and go then MPG!

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.

Best vehicle I’ve ever owned. Smooth ride and eco boost engine makes it easy to get on highways and around slower traffic. Feels like 60 when you’re going 80. Comfortable and stylish.

Was a very smooth easy process was greeted right away and asked if I needed anything

The SPORT with the 2.7L 6 cylinder engine is a really, good suv for the money - NOT the lower trim versions, particularly with the 2.0L 4 cylinder. Those are rental fleet appliances. The SPORT, however, is properly quick. Handling is acceptable considering it sits on a front wheel drive chassis that does awd as a side hustle. The interior design is ok and can be had with a lot of premium features like hands-free parking, adaptive cruise, remote start and a huge sunroof. But it's all about that 2.7L V6 engine.

Great service, very kind and helpful. Great experience! I recommend castle for service to everyone

My wife and I test-drove a used 2018 Escape, Explorer and this Ford Edge before my purchase. This is the Platinum model with 20" tires and all the bells and whistles. I have to tell you that after driving this car for over a year it has far exceeded my expectations with regard to a quiet and smooth drive as well as comfort. I initially had some concern that the 2.0L 4cyl would be too small, but it provides all the pep and passing power I could ask for. Frankly, I have been amazed by this little engine. I have a towing pkg, but only use the hitch for a cargo carrier we purchased. If I could change one thing about the car it would be a rear tailgate window that opens. Unfortunately, there are few newer models (if any) that provide a rear window that opens. If I had it to do over again, I'd definitely buy this car without any hesitation! I traded my 2011 Ford Escape Limited on this car and am really impressed how far Ford has come with technology and refinement.

I found Sam to be very patient, helpful, and not too pushy. Would definitely recommend to anyone wanting to buy a vehicle.

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Service at Wickstrom Auto Group was wonderful. Salesman Chris was great and very informative. Went to several dealerships this was definitely top notch.

Every experience that I have at Lexus of Orland is phenomenal. From Sales to Service - everyone is kind, knowledgeable, and goes the extra mile. Special shout outs to Alex A, Dave C, Chris K, Efren, Mareia, and Luis. You all are the best!

I had done all my homework, on the vehicle I wanted, they had it, detailed to the 9’s, they were quick and thorough, the buying process went quick, because I was prepared and they were organized, and I didn’t spend a whole day there! Excellent!!

Today 9/2/2022 I purchased A car from this dealership and was amazed by the amazing customer service and HONESTY. I've been some really bad experiences with car dealership recently that made me very tentative in having any kind of dealings with Car dealership just because of their dishonesty and greed. I was very tentative in dealing with this dealership as well until I have a friend went their first and check the car out and not only that but to make sure they are honest people and he gave me great review of the business and told me to go get the car that it's a good car and at a steal. I went the re and met the owner and he was very upfront with me with the pricing and the fees and he was just so friendly and kind and hospitable and accommodating and very understanding. I wasted out of there feeling like I have just hit the Jackpot as I have found a diamond in the rough dealership that is not consume by greed and the need to rip customers off. Thank You 540 Auto Sales, you made my dream come true. BEST EXPERIENCE EVER!!! Give them a try, you will never regret it.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

I could not get a decent car any were CarMax put me back into the drivers seat i will recommend CarMax to anyone Andrea and his team in Tinley Park are truly number one in car sales . Marcel Potvin.

Good service all around. Service advisor was also very helpful with recommendations and accepting my coupons. Appreciated the shuttle service so that I would not have to wait.

Hector was amazing. He was honest in his review of the car I bought and made sure I was the first to see the car after it came back for detailing. When I left with my new car I noticed the front driver's side light was out, Hector had me bring it in th3 next Saturday and personally made sure it got done. Go to this dealershp and ask for Hector- He's great.

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

I had a great experience at International Kia. The staff was professional, helpful, and not pushy. They made the process smooth and answered all my questions. Highly recommend!