I bought a vehicle for my daughter and she wanted the exact vehicle the dealership had on the lot. I was recommended to meet with Jen Michels and I was so glad I did!! Jen was extremely personable and made the whole buying experience an absolute enjoyable with her knowledge and enthusiasm, but most of all the initiative she took in making sure the vehicle measured up to my high expectations. Jen went above and beyond her normal work duties throughout the sales process and she even answered a few last questions on her day off. The next time I am in the market to buying another car I will definitely be calling Jen and would above highly recommend Jen with Apple Ford Shakopee to anyone in search of a vehicle!!
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Bought a used car for my daughter to take to college. My sales person was great, the price seamed good on the car so overall a good experience. My only issue is with the finance person or whatever they call the person that tries to sell you the extended warranty. He pushed a little too hard and the wisecrack he made about me not loving my daughter because I chose to not purchase the extended warranty was going too far, even if in jest. It pissed me off.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Just purchased a used C Max hybrid. sales rep Mike Fitzgerald was super...no pressure to look above my budget....helped me find the best, most reliable vehicle for my needs. The vehicle was checked out by one of their great mechanics whose opinion helped deal the deal. Looking for a great place to car shop....Go to Roseville Midway Ford!
We were 18 year loyal saturn owners who looked all over the twin cities to find a good car dealship and salesperson. We lucked out by finding Charlie G. He is thoughtfully answers questions and offers options that suit us. We just bought our 4th car yesterday. He is really helpful and there are never and surprises!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
We were greeted right away and able to test drive right away! The 3 people (Mark, Kevin, and Brad) that helped along the process were all willing to answer my questions, very patient, and didn???t make me feel rushed or like I was just another sale for them... Over all my experience was great with them! :)
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
Always easy to set up an appointment. Everything and everyone is on always on time and great to work with. Buying a vehicle from Merit Chevrolet was one of the best decisions I every made.
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