Ron the salesman was very helpful and honest with our buying process, Dean made things even more easier this is the only time we have went to buy a car and didn't have to spend all day and night, get the run around about the numbers and be told a bunch of lies, this is the place to come if it can't happen here it can't happen.
I was in to address a carbon monoxide recall issue, so I'm not sure about the quality of the repair yet. I really was appreciative of the shuttle service since I had to leave my vehicle. Also appreciated the service manager's help.
When I took my ranger in for repairs everyone there from Bill at the service desk to Glenn the service tech talked with me about what they would do to analyze the problem . Kept me informed about progress and needed repairs. would go back there again
Provided great customer service. I wanted them to hold the car for 3 days (1 day they were closed) for me to pay cash for the car. At first they said no and then I said, "I've owned a Ford since 1996 Explorer and 2007 Ford Escape. I am sure another dealer would be happy to hold a car. The manager stated, you are that passionate about owning this Escape, "It's yours"
JD was very polite and courteous. He called me and advised of needed repairs and called again when the work was completed. Other than the cost( that JD has no control) I would recommend HSF service department
Best place in the Mid-south to have your FORD serviced. Friendly, reliable. I like that they will see you without needing an appointment. They also seem to have better pricing.
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