2017 Ford Escape for Sale in Haverhill, MA

Great customer service and truly made our car buying experience so easy! They really worked with us to get exactly what we wanted. Would highly recommend them!

After having a horrible experience at Rodman Ford in Foxboro we went in a little wary to say the least. But, even though we came late on Sunday afternoon a couple hours before closing, we were greeted by the Sales Manager Stephen who answered our questions and introduced us to Anthony. Anthony showed us a truck we loved and he and Stephen worked with us on pricing to get us in our budget range, including throwing in labor for running boards and a bed liner. They didn't push too hard, and they left us alone a few times so we could discuss without them in earshot. Then the financing people walked us through everything and answered my million questions (still wary from the Foxboro experience), staying past closing time. We pick up the new truck tomorrow and we couldn't be happier!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.

I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.

We were in and out in a very timely manor. In the past have been in dealerships for hours . They respect my time as being important.

Stopped there last Wednesday. Vehicle advertised on the internet. Spoke to Chris senior in sales. He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.

I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection. This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams. Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic. Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.

My car buying experience was the best it could be. It always takes a lot of time, but they made it as quick and pleasant as possible.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

David B was great to work with. Spent quality time showing me the all the awesome features the car came with. There was no pressure in making my decision. They are lucky to have such a caring salesperson like David

Our buying experience was very comfortable, relaxed and friendly. Their no hassle, no negotiations business model was a very positive experience for us. We will be back.

The buying process was very smooth. Sales department is approachable. The service Manager could use more training this would lower the amount of drama when dealing with problems. The over all manager was awesome.

Super car buying experience! Very smooth operation. They handled everything to the smallest detail. Couldn’t be happier !!

The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.

Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due. (1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns. (2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order. (3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more. The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.