Used 2017 Ford Escape for Sale in Rochester, NY

My Honda Accord had an air bag recall. I brought the car in on July 2018 because there was noise when I applied my brakes. Said they couldn't hear any noise but cleaned debris behind brake rotor. Driving home, noise still there. Nov. 28, 2018 brought car back for recall - mentioned noise still there - resurfaced rear brake rotors, cleaned serviced and lubed rear brakes. No more noise when I apply brakes. High marks for Steve Pecora for how busy he was that day

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Just picked up my car. I was involved in an accident. It took about 10 days and the car looks great!! Kayley handled each of my calls regarding the status in a professional and friendly manner. One of the issues dealt with my extreme sensitivity to paints and cleaners. She said she would take care if it and I was SO surprised when I found out the front bumper was painted before it was attached to the car!! It's rare to have anyone take your concern to heart and do things not asked by you!! Of course I will be recommending the collision shop to everyone in my family and close friends!!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I highly recommend West Herr Ford of Rochester for service. I was visiting from out of town when my check engine light went on. I was able to get an appointment quickly with West Herr, and get the situation addressed quickly, which included getting a part delivered. The entire process was great - including the customer service and the actual repair itself. Being from out of town, it would have been easy for a dealer to take advantage of the situation, especially since I had to leave town soon and thus was on a tight schedule, but that did not occur. Outstanding. I highly recommend West Herr Ford of Rochester!

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

Would recommended them to everyone John 585-305-1623 Glenn 585-301-3514

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

I purchased a new 2017 Ford Escape Titanium on Jan 19th, 2017 from West Herr Ford of Rochester. Our sales rep was Bueben Byrd and he provided answers to all of our questions. We met with him about 4 times as we were deciding which car to buy. We shopped at local new dealers for Honda CRV, Toyota Rav4, Lexus RX350, Nissan Rouge and Chevy Traverse. We ultimately decided to purchase the 2017 Ford Escape Titanium as it was the best car for us. Reuben had a lot to do with our great experience. He answered our questions and was there to help. I would characterize him as a low pressure salesman which is rare now days. When it was time to negotiate our deal at the West Herr Ford of Rochester I came away satisfied with the final purchase and trade-in price. I am not sure anyone ever gets all they are asking for, but in general I had a great experience. I didn't exactly get was I thought my trade-in was worth, but neither was it too far out, I ultimately agree to the deal. My recommendation for anyone buying or trading in a car, is to know your numbers and be willing to negotiate until you are happy or be willing to walk away. I highly recommend West Herr Ford of Rochester. Ask for Rueben Byrd. Tell him I sent you. I believe you too will have a great experience.

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked flexplate) I'm quite astonished that their are absolutely zero leaks on my driveway! Considering that the halfshafts were removed, the tranny and cooler lines (lines were replaced as well), removed, the tranny oil pan removed to perform 100K mile service, there's just so much here that could go wrong, and it appears again so far so good, that the repair was completed nearly perfectly. I actually was encouraged to speak with the tech that did the repair. My home dealer wouldn't even let me speak with a repair tech as they, "were on an hourly rate and we don't allow that", believe it or not. So, again, so far so good; I'll wait for another couple of thousand miles to really be sure, but today I'm overjoyed at the experience at Cortese.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

I have bought 3 vehicles (2 Lincoln???s, 1 Ford), leased 1 (Lincoln) and helped my daughter buy 1 (Ford), Donna and Joe are the best. They treat you like family, give you very fair deals both on the car your buying and your trade. Whenever I hear someone is looking for a vehicle I always recommend Donna and when I???m in the market she???s my first call. In addition to the great buying experience the service department is top notch. Friendly, knowledgeable and fair. Best dealer experience you could hope for. If you need a vehicle, call Donna, you???ll be happy you did.

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.

Trouble within the first 12hrs.... Fixed in 24. As you can imagine, the gut shot and fear of making a bad choice swept over me and my wife when we first experienced trouble with our used car after the first 12 hours...but that was met by a genuinely caring team over at Ide Volkswagen that assured us we would be cared for.... and they did just that! We shopped at the right place!! Thanks Guys!! We were looking to buy a used car for my wife and initially intended to buy a Volkswagen, but stumbled upon a used Buick Regal CLX at Ide Volkswagen. My wife fell in love with the car and the trade-in offer for our vehicle exceeded my expectations.... $6100 toward a $9400 used Buick. The Buick was smooth as glass until the next day when the transmission seemed to be "hanging up". This occurred on 2 separate occasions. Push the pedal and almost no forward motion....back to the dealership. They kept the car, had techs, managers, and consultants drive the car, but could not get the issue to repeat and no codes coming up. Here we are....owned the car for less than 12 hours and already in for repair and concerned that the problem couldn't be identified. They were in constant communication with us and we were very pleased when presented with 3 well thought out options. 1. Return it, and get my other car back with all fees covered. 2. Apply all monies already paid toward another car. 3. Cost free 1 yr/12,000 warranty added to the car... Just to clarify, this is a 2011 Buick with 82K. If this is a transmission issue, it won't get better on it's own and won't take long to show again.... The warranty covers all issues related to motor or tranny. We only intend to keep this car for 2-3 years as our family is transitioning, so we were looking for a moderately priced car. I've been very pleased by their response, in light of the difficulty, and feel completely comfortable and confident as we move forward. We worked with Antonio (10), Mike in finance (10) and Evan/manager (10). Peter R.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Recently purchased a Wells Cargo trailer. Great product, fair price, and completely effortless transaction. Even though Barry's is over fifty miles away from my house, it was worth the drive. Next purchase, Barry's will be my first stop.

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

Helpful salesman, painless process. Smooth from beginning to end.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

My husband & I we're looking for a"new" used car & worked with Patrick Walker. He couldn't have been nicer & very knowledgeable about the car we were interested in. We decided to purchase the vehicle that day & picked it up the next day. I drove it over the weekend & realized it wasn't the car for me. I called to see about a different vehicle (based on the 5 day return policy). I went in & Parick has a Kia Sportage waiting for me to test drive. I loved it. We traded vehicles & drove the Kia home the same night. I love my new car & I would highly recommend Patrick to friends & family. Thank you. ~Christine Jost

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

Expecting to visit several different lots, and certainly not expecting to make a purchase the same day, we started our search for a used car at Auction Direct USA early Saturday afternoon. We perused the available inventory (which was extensive) and had decided on two possibilities - all without being hassled by a salesman! Upon entering the dealership, we were introduced to Todd McCandless. He quickly explained the company's business/sales philosophy, then grabbed the keys so that we could test drive the Kia. We were so pleased with the vehicle, we didn't even take the second vehicle out for a test drive . . . signed on the dotted line (well, many dotted lines!) that same afternoon. Todd was wonderful to work with . . . patient, knowledgeable, not at all pushy, great sense of humor, and thoroughly explained all options, without pressuring us into making decisions. This was, by far, the least stressful car-buying experience we've had. Many thanks, Todd!

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

Scheduled Saturday service for rear wheel bearing noise, I was notified by 9:30am with required replacement parts and total price. Service completed by 5:00pm, per my request, so we could finish out our day with towing the boat to the lake. Excellent and professional service! Thanks Don for making this go so smooth, you made me and my family's night!!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

It is so refreshing to go to a dealership for service and not be pushed into buying something you don't need. Face it, you can be told something has gone bad or needs replacing and you just have to accept them at their word. I have been there 3x for service, with a Ford product, and a Saturn and have never been recommended a service I did not need, or felt pressured into anything. It is no wonder that this dealership has won ethics awards the past few years. Impressive!!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

Timely and great to have later hours after work for a 15,000 mile oil change and check-up. Got in and out quickly, price with online coupon was great for the service needed

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

Probably the best buying experience ive ever had. Simple process, drove in and 45 min later left with my dream car, gasve me top dollar for my trade and got me crazy low apr. . This guy Chris ( really can butter up the bankers). Dont pre judge your credit , talk to Chris. Big thanks to everyone at phioneer, they made owning a supercar a reality.

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

3rd recall on my 2013 Ford Escape. My mechanic, Shane Clinton, is the best. Thanks again!

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

I like going here because they are very professional and they get me in and out quickly!'

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.