2019 Ford Escape for Sale in Charlotte, NC

Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.

Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!

5-Stars and then some!!! The folks at North Charlotte Toyota are 1st Class for sure. I was on a mission for the best deal on a new 4Runner and visited a couple of dealerships. But after being greeted by Cameron the Product Specialist, I knew this was the best spot. He showed me a few vehicles and there was zero pressure. Just product knowledge! Great Job Cameron! Then I was introduced to the Sales Specialist, Jay Myers and he helped me structure a deal on the vehicle I wanted within realistic terms. I wanted the vehicle but wanted to take a night to discuss with my fiancee and to my surprise. Zero pressure! (Unlike others) Next day, I got a follow-up call from the General Sales Manager, Nate Richards. We hit it off because of course he wanted to earn my business but was professional and once again no pressure. We negotiated a few minor items and I felt like it was a Win-Win for all. I returned to the dealership and Chris Wickson greeted me and showed me the service department. And then finalized my paperwork with Corinna Arment. She even did a final walk around on my new 4Runner. Installed my upgraded all-weather mats and paired my phone. WOW, just wow!!!! These folks are the real deal. Save yourself some time and just start with them first. They Get It!!! Car buying the way it should be. Great Job North Charlotte Toyota. I will be back and 100% will recommend you all to anyone looking for a new Toyota!!!

I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!

My wife and I came to Victory Chevrolet to buy a used car. Joe Harrison, the salesman, spent hours with us going from lot to lot looking at various used cars. When we finally agreed on one, we couldn't come to terms on it. I mentioned that we were close to an offer we had at another dealership on a new car. Bryce Gandy, Vice President, then put together a deal using various incentives beating the other dealer's offer, an offer we couldn't refuse. At times I wondered during the roughly eight hours we were there, how many times do they go to this much trouble for nothing? Joe and Bryce were great, and made us very comfortable during the whole process of making the deal. Then I thought, how long will it take in the finance office. Randy Lee made the purchasing process quick and efficient, more so than any new car purchase I've ever made. Joe, Bryce, and Randy made this the best and least stressful new car buying experience (7 total) we've ever had. Thanks to Victory Chevrolet for being a first class business!

I have always trusted the Town & Country service department. They do excellent work and are diligent when faced with a difficult service diagnosis. They spent months tracking down a problem with my son's car, found the issue, and charged me a reasonable amount. Bill Worthington is always up front with what needs to be addressed right away and what is coming up in the future.

Brought truck in for probable faulty water in fuel sensor. Found a wiring harness unplugged from the fuel filter/separator. This may have been the result of taking the truck to a local firestone shop for oil change and service. This shop was used to do the service due to not being able to get in the ford shop due to work load. The firestone shop may have been the one to unplug the wiring since I specifically asked them to drain the separator.

I just want to thank Mr Renee for his professional act of kindness in quick process in get me and my wife???s our Grand Caravan we are so happy and excited about our new vehicle you and Amanda and Mr Jeremy were great thanks again God Bless you guys.😄😎😅

Bobby Komisarski was extremely professional, helpful, and is a credit to your organization. He took immediate care of a problem I had with my Ford 2017 Escape tire that had a nail embedded in it. I was going to drive back to Ohio for the holidays and he took mien on a full schedule first thing in the morning after Thanksgiving. He did whatever he could to satisfy my need. He is a benefit to Ford and I would highly recommend him to anyone!

MR Robert Mack was a super kind salesman. He meet us in the parking lot with such pleasure as if we we're best friends. He went out of his was to make our buying experience a pleasure no hassle at all. we have went to many dealerships but MR Mack was by far the nicest of them all. he made sure we didn't need anything to eat or drink. we are so glad we came to Keith Hawthorne Ford. I would give MR Mack salesman of the year. He was the most honest salesman that i have ever done business with. We're so glad we made the drive which we live in Calhoun county ST Matthews SC. I would like to thank everyone at Keith Hawthorne Ford for making our purchase easy and hassle free.

All personnel were very professional and courteous. I received the appointment I asked for. I was received and processed through in the morning and picked up and taken home by their shuttle service. The shuttle service driver was very safe, efficient, and courteous. The work I request to be done, 30k mile check up plus to perform recall work on the inside door panels of my 2015 Ford explorer were done correctly and completed quicker than I expected (2 hours). The shuttle driver picked me up very quickly, back to the dealership and on my way home. I will use Town and Country Ford again.

The buying process was great. I enjoyed working with everyone at the location. Eric, Jeff, Jim all made every effort to make me feel like a valued customer. And I feel like I got a great price!

We were apprehensive after reading some of the reviews here but A.J. Franks and Cathy Hill were so helpful in answering our questions, taking photos, and following up on our requests so we decided to make the 900 mile trip each way and the car was everything they promised. It looks new and A.J. went beyond what you could ever expect. He was wonderful, kind, polite, patient and setting up services such as codes, Bluetooth, and explaining many things about the vehicle’s operation. We left a thrilled customer counting our blessings on the way home. The dealership personnel were polite and helpful and we were treated with great courtesies. We can’t say enough good about our experience. Bless you A.J.!

Ok!! So I am 25 years old and single!!! (Ladies!?!) Now we got that out of the way below is my personal experience. So, my friend and I stopped by to use the bathroom and kick some tires at this dealership one evening. When soon after arrival a lady (Margaret) stopped us wanting to know what we were looking for this evening. Which I quickly responded "I'm looking for a Lamborghini but found out that they cost more than $30,000, so I'm looking for a truck". So after a few minutes she showed us some trucks that were in my price range. (Time lapse) Within an hour I was sitting in a chair buying a truck that was in my price range. Everyone I came in contact with was great. Mostly because I was joking with everyone. ***SIDE NOTE*** They have a cat in the facility and parking lot that they rescued!!! The cat is awesome and super friendly, and to be honest I think that's another reason I bought the truck!!! I wish more people and companies would be like this dealership!!! PS: I'm not a crazy cat person!