Used 2020 Ford Escape for sale near Wise, VA

My husband and I just bought a 2020 Mazda CX-5 on Friday and we love it! The dealership was great, and we appreciate all the help/patience that Javii gave us as well as the rest of his team through the negotiation process!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

We were a little leary of dealerships and in the past feeling intimidated bad uncaring salespeople who treat you like your a number. We decided to go to Capital Chevrolet in Lexington as my friend had told me, her saleslady who's she's bought from for years had started working there, she has great reviews, credentials and Kim even showed us the commercials where she had been on TV and the internet. We pull up and to our suprise we are greeted with the warmest smile and welcome from the exact person we went to see, Trisha Hulin! I've never felt more welcomed at a dealership as I did that day. Immediately all of my fears melted away, without her speaking a word I knew we were in good hands and she was everything Kim said she was. She greeted us with a smile, opened our doors and even helped me get my elderly mother inside and seated. She Immediately ask if we'd like a beverage or a snack, it was like visiting family, we were treated like royalty and we felt important and appreciated. I had some credit struggles and was nervous about it but Trisha assured me that she would take care of us and indeed she did. She worked with such grace ,integrity and honesty every step of the way, she was dressed and carried herself very professionally, you knew she genuinely cared and was there to help us and guide us in the right direction. That lifted such a heavy weight off of my shoulders. Just knowing she was doing everything she could for us was such a blessing, I can see why she's highly recommended and everyone raves about her. She worked hard and diligently but, she got us approved for the vehicle that we wanted, me and mom were ecstatic. I admire her so much, for her love of helping others and with a smile on her face every step of the way. She has the sweetest spirit, very positive, she's beautiful and she went above and beyond to take care of us. I can never thank her enough for all of her hard work and determination. I also saw several of her new coworkers asking her for help and guidance and she didn't hesitate for one minute to lend a helping hand, this just isn't something you typically see at a dealership, she spoke highly of everyone, not one negative word from her even though we heard one of the managers make a rude comment towards her, that did leave a bitter taste in my mouth, but Trisha just smiled and kept moving. I have no doubt that there is challenging days for her, but her determination is that that I've never seen before in my 60 years. She took such great care of mom and I, and we are happy with our new Equinox, she took care of us from the very beginning and still calls to check in on us truly exceptional customer service and truly the best experience I've ever had. She is like family to us now and she truly made an impact for the good on me and mom that day. We will never buy from anyone else but her as Kim and so many other's do. If your in the market for a vehicle,or know someone that is, ask for Trisha Hulin @Capital Chevrolet in Lexington NC. She's active on social media and Kim even Googled her name and a whole page about her with positive feedback and reviews from her past decade as a phenomenal sales consultant. I hope this company realizes how amazing she is, and that they acknowledge that she works hard for them and her family. I'm still blown away at the quality of exceptional service that we got working with Trisha. Good credit or bad credit she treats you with the upmost respect and appreciation, that's the way all dealership sales should be, like Trisha! We will be back and send everyone we know to work with her. Also a thank you to Cody, Riz and Finance For being kind to us. Be sure to ask for Trisha you'll never stress and worry about the car buying process again, instead you'll smile and not want to leave. Go see Trisha!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Arthur Morgan was an excellent salesman. He made things quick and easy. It was, by far, the best dealership experience we have ever had. We made one phone call to him, drove to the dealership and he already had car detailed before we even bought it! Knowledgeable and experienced staff.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I had to get a car in one day. A terrible pinch for the dealership. They rose to the occasion with kindness and honesty and had me out-the-door with a great deal before 2pm. Thanks especially to Delane Sheppard and Levi Durst. You guys made a difficult day easy!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

My 2017 f150, needed a motor, new motor available maybe in July. After rounds with service and a letter to the CEO of the dealership group, the general manager worked out a deal. They bought my F150 back, and now we have a new 2025 Maverick.

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Excellent service from my salesman, Tony Lafreniere. Highly recommend him. Took away a star due to all the dealers extra fees but ultimately we compromised and the sales manager was not pushy.

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.

Mike Cole took is fantastic and made a stressful situation easy. My mom came in and he walked her through the process and was not pushy at all. He really made things enjoyable...well as enjoyable as buying a car can be. But we will 100% come back to Dave Arbogast and work with Mike in the future.

Great! Joshua, Bob & Larry hit the mark! Bullseye delivery! Made each promise within budget and on time. Thanks for posting as it was specifically the vehicle sought. It was in great mechanical condition and now in my posession.

Lexus of Tucson on Speedway is the friendlist dealership I have ever been in. Everyone greets you and asked how you are doing. They all were great!

This is a great dealership to do business with. Very down home! I have purchased 3 vehicles in 3 months. Seguin Chevy was by far the best dealership I worked with. I highly recommend them if you are in the market! Sam is a great saleslady!

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

15K mileage check. Quick and convenient. Got I nice video on my phone showing condition of air filter, battery, belts and fluids. Thanks Amanda!!

Had a gash on front right tire. The service rep told me bring it in they looked at it and set me up with a new tire on the spot! He was the lead guy, big smile and excellent service !!

Enrique salesman was awesome he gave us lots of options and was very transparent Manny was great in Finance as well

Great experience dealing with this group! Can't say enough about the way we were taken care of. Great sales people, great price, and most of all treated like customers! I would recommend them to everyone!!

This was by far the best car buying experience I've had in 30 years! Each person I interacted with was informative, courteous, and non-pressure. It started with a contact with the online sales person, whom I met in person at the time of pick-up. Adolfo was a true gentleman and took the time to investigate every question for me before making the nearly 4 hour drive. He provided pictures and a summary of their standard inspection report details to back it up. Though the Sienna van was higher mileage, it was a recent trade-in and impeccably maintained. By supplementing the CarFax details, I was convinced this van should be safe and reliable for many more miles. Ultimately, we got a great pricing, too -- probably in part because many folks avoid higher mileage vehicles. Signing the paperwork with Adolfo was straigtforward, clear, and efficient, and then I finished up with a few more signatures with the finance office, which was also quick particularly because we didn't need financing. Honda of Ames provides the buyer a flash drive with all completed paperwork so I don't need to scan these for recordkeeping later. Such a nice touch! Not to mention, they have a comfortable waiting area and a nice indoor kids play area so my little ones were constructively occupied. In all, we were at the dealership probably about 90 minutes including test drive. I've been at dealerships for literally a half a day before! So, even though it's 4 hours from us, I'll be tempted to make Honda of Ames my go to source for car buying. Keep up the great work, and thank you!

Kind and friendly staffs. I felt very welcome when I walked in. I was offered shuttle to my design destination. Environment is calm and clean. Very well trained mechanics and technicians.

Excellent service from my salesman Hung Nguyen. He was very helpful, friendly, and answered all my questions ⭐️⭐️⭐️⭐️ ⭐️

A big thanks to the Mullinax team. Sales and Finance were able to get me into the truck I was looking for. Everything was explained up front and the deal went through smoothly. I’m driving the truck I wanted and needed.