New and Used 2020 Buick Encore for Sale

All went very well - - from an excellent scheduling experience to a messy job well done . . . no more leaks under the Envoy. And thanks for allowing me to drop-off the Envoy and then giving me a ride home.

When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!

Mr. Welcome was great to work with attentive and helpful. The entire service department did a great job explaining what was covered under the powertrain warranty. I thank all of you.

Great experience with the service department. It was short notice and I needed the work done immediately and they were totally cooperative. The service writer did an excellent job and his services been outstanding

Always outstanding MR. Cole is the best!!! What more can I say. Staff are always friendly. Place is super clean. The best...

Whenever we bring our suburban in for service they do an awesome job! Best service we have ever received

I was at the dealer to get the state required wmissions check

The guys are so helpfull with a great customer service

Seems like another problem occurred after getting a repair done.

Once again the fine folk at King Buick/GMC came to my rescue. For unknown and unfathomable reasons, my old Buick died over the weekend and I had lots to do, having just returned from vacation, getting back to work, and getting ready for family visits. It's not fun when you're a senior, senior citizen and have all this on your table. Thankfully, the "boys" at King had several solutions, not all reasonable in economically on my budget, but they worked with me to find a vehicle I could handle. Now I'm back on the road with a new, 2017 model Buick Regal Turbo, which must have known that I was going to need her and waited for me. Thank you Buick and your team at King!!!

Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!

The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.

Everyone is so friendly and helpful. My car is always done in hour and done right. I recommend everyone coming. The service is EXCELLENT!!

Highly recommend Koons and the entire staff who helped us with a recent lease transaction. The service we received was extremely prompt and courteous, right from the first email. After initial email contact with Wilmer Mejia, there was a follow-up call with Patrick Bryant. He was fantastic and really listened to me when i described our situation and our needs. He was extremely gracious and knowledgeable and really knew his inventory! It was a pleasure to be asked what i wanted vs. being cornered by a 'high pressure sales person' who tried to tell me what he/she thought i wanted. These are the main reasons we decided to do business with Patrick and the Koons team including Codie Fravel, even though there is another GMC dealer literally 2 miles from our home. (Koons is about 45 minutes to an hour away depending on traffic). There is a LOT to be said for that kind of service, not to mention Koons worked out a payment that was even lower than what i said we could afford, and lower than the 3 other dealers who were vying for my business. It was nice to feel like we were not being snuckered or pressured! Not only did we get a lower price and more features than we expected but after all the paperwork was finished, Codie made sure we were comfortable with all the features of the new vehicle before we left the lot. Everyone we met was upbeat, experienced and super helpful. It actually made a normally stressful and tedious transaction smoother than we could imagine. If you want to do business with a company that is honest, upfront, professional, and interested in putting the customer first, then do yourself a favor and make sure you speak to the team at Koons before buying or leasing from any other dealer. It was worth the trip for us! PS...another reason we were happy to do business with Koons is they donate several cars to our annual Church/ PTO raffle. When you give generously to the community, it always comes back =)

Good enough but what about next time? Dealers have a long way to go to rebuilt trust with customers. Spend the money to insure that every customer is satisfied after every visit. Take a cue from Chick-fil-A.

John Mcmullan was a great sales man. I was welcomed and treated with respect, what else can I ask for.

The whole team was wonderful to work with. The car and paperwork was ready when I arrive and we were out the door in no time.

I made an appointment with Jacob Camacho who was knowledgeable, friendly, thorough and the consummate professional. He worked through my list of must haves and asked lots of questions to be sure he wasn't missing anything. When I thought the whole experience couldn't get better in comes Korey Matthews, the Manager. We worked through several different cars and Jacob and Korey fought hard to get the right deal for me and an awesome "big truck" that suits me perfectly. I have purchased many cars in my 60 years and truly have NEVER had a more fun experience. I would recommend this dealer and Jacob and Korey to everyone looking for a car and wanting to be treated with kid gloves! Love you guys!