New and used 2026 Ford Escape Active FWD for sale near Coldstream, OH

It was fast and easy buying experience. They fix the problem with the car we decided to buy. I would highly recommend shopping there. Great sales staff!

My first visit to your sales was not all that pleasant. My non-sales lady was it was very good. I saw about a week later at the vehicle still for sale and I called her again. She called me back with the offer that was better than I expected and I purchased a vehicle. Trouble is the sunroof late because found out the motor was burned out. But they had already agreed to report to fix the roof. Right now I?m waiting to get my vehicle back but they gave me a loaner in the meantime. I am trying to do to deal with his dealership a couple times in the past 30 years it was not pleasant. This time everything on the second visit was extremely nice including your finance man. I hope to continue doing business with them for a long time.

Very helpful and friendly. Made my first new car buying experience easy. They washed it filled it with gas and had it all clean and ready to go for me to drive home.

GREAT PEOPLE TO WORK WITH. THEY GO THE EXTRA MILE!!! THANKS FOR YOUR HELP BRYAN. AAAAA+++++

Rob Major was very professional. He answered every question. He explained things really well. We would definitely ask for him, when it?s time for us to buy another vehicle.

Good. Wish it came with an owners manual book. Truck could have been washed better.

Highly recommend. Great place and great people. Jaden Sayles was awesome to work with. The whole process was easy and smooth.

I recently completed a long-distance purchase of a truck from Lebanon Ford, and I can’t say enough good things about Chad Wallace (my salesman), the sales manager, and the finance manager. This was truly exceptional from start to finish. Chad Wallace was outstanding with communication throughout the entire process. Being hours away, I relied heavily on phone calls, texts, emails, and photos/videos, and Chad was responsive, clear, and patient every single time. He kept me updated without ever being pushy, and the truck arrived exactly as described—no surprises, no disappointments. The photos and details were spot-on. The purchase itself was quick, straightforward, and refreshingly free of gimmicks. No hidden fees, no games with the price or my trade-in. The trade value was fair, and the price on the new truck was competitive and honest. Everything moved fast but never felt rushed. When I arrived for the test drive and final steps, the sales manager took a few minutes to come out, say hi, and chat casually, no pressure, no hard sell, just genuinely friendly conversation. It set such a relaxed, positive tone. The finance manager was another highlight. As a fellow veteran, he immediately made me feel at ease and like he was shooting straight with me. He explained options clearly, offered additional warranty/services and upgrades without any pressure, and handled everything efficiently. There was a brief hiccup when a thunderstorm knocked their system offline for a moment (totally not his fault!), but he stayed calm, kept things moving, and we even had a great conversation while waiting. The whole finance process was quick, painless, and transparent. One of the biggest surprises came after the deal was done. On my drive home, I realized I needed a second key (the truck only came with one) to reset the door code and for peace of mind. I reached out to Chad, figuring I’d be on my own since the paperwork was signed. To my shock, they offered to reimburse me for getting a replacement at a local dealer. I was floored, they didn’t have to do that, but they stood by their word 100%. I ordered the key, submitted the receipt, and they promptly sent me a check. That’s integrity you rarely see anymore! This was, without question, the best buying experience I’ve ever had at any dealership. No high-pressure tactics, no nonsense, just honest, professional people who genuinely care about doing things right. A huge thank you to Chad Wallace and the entire team at Lebanon Ford! You guys do it right! If you’re in the market for a Ford or just want a dealership that treats you like family, look no further. I can’t recommend them enough!

I found the car I wanted. I went in and met with David sales person. He made the process extremely easy and no pressure. The same thing happened when I went to sign the document, including an offer to buy extended insurance. It was very quick, simple and zero pressure

This is my 5th purchase from Mike Castrucci Ford. Josh Holston and Jerome Fix as well as the finance department is outstanding. Fast, EZ to deal with and straight forward , no xx Ford sales. Josh was great in explaining everything in my new F150 and was very patient in showing me different trim levels. No need to go anywhere else for sales and service.

Great experience. Timely communication by Terry regarding a visit to see cars of interest, and great responses by him to my questions during our inspection of the 2023 Chrysler pacifica during my visit. Carl

A very pleasant and encouraging engagement. The experience could not have been smoother. I’ll tell everyone about them.