Used Ford Escape Active for sale near Monroe, MI

I recently traded in my wrangler for a new Jeep Cherokee. I had the pleasure once again to work with Kevin. He was super helpful & patient.Thank you again Kevin, I couldn’t be more happier in my new jeep!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Outstanding support and service from Al Oxley. Purchased a truck from a different state and Al made the process as smooth as he could. I was and remain impressed. I had an exceptional experience purchasing my King Ranch F150 from Varsity Ford. Thank you Varsity Ford and Al Oxley for going above and beyond to make my experience exceptional.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I would like to take a moment to commend my salesperson, Tony Vorias. He was exceptional throughout the entire process. His knowledge, professionalism, and dedication made my experience seamless and enjoyable. Also, he took the time to answer all my questions and ensured that I felt confident in my decision.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Varsity Ford and salesman Shane Smith provided me with excellent service on my recent purchase of a Ford Raptor. Shane's knowledge and professional skills made my purchase a wonderful experience. A Five-Star performance. Le Stewart, Leslie, MI

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Shane smith was awesome. Seamless transition from start to finish. I highly recommend Shane and varsity ford.

Briarwood Ford was very helpful in getting me the truck I desired. Sales person Al Bell was very Knowledgeable and streamlined the process for me. It was great doing business with them.

Thomas let me know what he did to the car. I used the pick up service with a nice service

The process was easy to purchase a certified used car with Southgate. I was a bit disappointed picking up the vehicle once I purchased it, and it was not cleaned to my expectation (after speaking with the salesperson who said it would be). Overall, I am happy with my purchase and the dealership was patient, not pushy, and helpful.

I appreciate the customer service that I received, everything was explained to me and all my questions or answer⭐️⭐️⭐️⭐️⭐️

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Ryan was very helpful in finding the right car for us. He listened to us and what type of vehicle we were looking for. It was a pleasure working with him.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

5 Star purchase experience with Brondes Ford Lincoln But this isn’t news to the people of Maumee, OH. In fact, this was one of the first appeals that was revealed to us through the free Carfax that was made available for this used vehicle and here is where it showed the previous owner had actually purchased this vehicle 10 years earlier from this same dealership. That, alone, says a lot to me. Buying a car is stressful enough. But this experience was made all the easier by this super, family-friendly dealership who assisted my daughter through the process every step of the way. A special shout-out to salesman Darryl Horton for making this a totally painless and hassle free experience for us all.

The Sales team at Atchinson Ford are great! They process was quick and easy. The staff is also very friendly. I would recommend Atchinson to anyone looking for a new or used vehicle.

A very friendly, reliable and trustworthy. Car dealership. that I became acquainted with through my son, who has dealt with Atchinson for many years. They make the entire procedure so convenient and efficient.

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Bought/ leased numerous cars from Taylor Ford over the past few years, the last few from Brian Patton. I can?t say enough good things about everyone from start to finish. From sales team, to finance, to reception, to service and cashiers, I have only dealt with one thing which was minor and handled immediately and to above my satisfaction.