Michael was very nice, polite and also very knowledgeable. He was the best salesperson that I have dealt with in Columbus. This means a lot to us senior citizens.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
This vehicle is perfect for a small family. I’ve never had a major problem with mine since I bought it. Only small mainrenance problems like tail light being out. This car is really comfortable and has all the new features I was wanting. It’s perfect!
Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
Happy lst time Ford Owner
by Judi happy camper from Prescott, AZ.
December 31, 2018
I loved the way it drove, the comfort, the looks and the price. Very happy with the sales people at Findlay in Prescott, AZ and how hard they all worked to make sure I got the best deal.
I liked this 2010 Escape so much that I purchased a 2018 Ford Escape on 5 December 2018. Unfortunately, the 2010 was totalled September 2017 which is why I bought another. However, I do not like the 2018 vehicle design. This 2018 reminds me of a fish without its fin. There is less rearview vision with the 2018, than with the 2010. I keep hoping Ford will become original again and get square! Otherwise, Ford Escape looks like a Toyota! And, that is not good.
by Tennille and Scott Condrey from Phenix City, AL
September 16, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
This car is very reliable
by Kristi from Harrisburg
January 10, 2019
I love this car. The style and comfort is good. It's clean, gold color is easy to spot in parking lots and the car is good on gas
Steve is great. He goes the extra mile to help you. I brought my car a day early by mistake and they gave me a loaner car anyway. The staff was quick to get me in and out. ¿
Love this team of employees. BMW The ultimate driving Machine
I do miss Richard.
Best 2nd car to have
by birdie569 from Clark, MO
January 4, 2019
This vehicle has met our needs and then some. We feel blessed to have this vehicle. It runs great. We like the extras that it has
The service department was very prompt and did a great job with the recalls and oil change that I had to have done.
Most Reliable SUV I’ve Owned
by irisheyes5193 from North Brookfield, MA
December 25, 2018
This SUV has surpassed my expectations. I love how it drives, it’s nice & smooth like a luxury car. It’s get almost 24 miles to the gallon. It’s s 4 cylinder but has the “kick” of a 6 cylinder. There’s plenty of room in it. I have the Titanium version and absolutely love the “extras” that I didn’t need but am glad I have now!!! This vehicle has far exceeded my expectations!!
This was a very pleasant buying experience. The sales staff was very friendly and easy to work with. The car had just arrived on the lot and had not been detailed when I test drove. After they detailed it, it looked like a new car!
by Strider from Ringwood, Nj
December 17, 2018
This SUV met all my needs. From styling in the exterior and interior. I was a little hesitant on buying an SUV that had a four-cylinder but the echo boost engine provides more than enough power and torque for any situation that might come up. The tow hitch option is a must and the storage room when the seats are all down provides plenty of storage when trying to transport larger items like rims and wheels.
Staff are very friendly and helpful. Repairs handled without incident. Highly recommend this facility
Reliable , Well Priced American SUV
by americanmade from New Orleans , LA
December 14, 2018
Overall, this vehicle served me well for what it was. The price is matched with a solid interior , a sleek exterior design and a fair amount of technology for the model. It’s reliable , and the driving experience is fair.
Very nice friendly atmosphere, Assad the general manager stayed within my requirements, put no pressure on me and was very helpful.
First place I have been given a copy of Autocheck.
GREAT VALUE - BIG SUV ABILITY IN A SMALLER PACKAGE
by FL Aquaguy from Wellington, FL
December 12, 2018
This is a great vehicle. I was surprised at how roomy the interior is and the storage/passenger room available. This is the smaller 1.6 L turbo engine and it has more than enough power to drive the highway safely! Nice ride, very quiet! Love the dashboard design-looks super and has a lot of electronic stuff! Handles great, very stabile at low and highway speeds. Got lucky with this car, highly recommend it. Great gas mileage too.
3 Weeks ago
If your looking to by a new or used vehicle. Take the time and see the people at Opelika Ford. I purchased a Mustang from them and they took care of me. My salesperson , Alyssa assisted in assuring everyone met my needs. The service department is great and ran very well.
Very happy with the Ford Escape!
by James from Fox Lake
December 28, 2018
The Ford Escape has excellent gas mileage for a compact SUV! It handles very well, sporty and has a responsive acceleration from the turbo feature. There is actually a lot of room in the back to put all my camping gear!
Over the years we have purchased at least six vehicles from Willy Herold that I can remember and will continue to purchase vehicles from them. The ladies in the office are awesome and work with you to make purchases happen. They have their own maintenance department and any repairs are made at a discounted rate. I am looking into purchasing another vehicle in the near future and would not even think about going to another dealership.
Best winter car i ever owned
by Ckboop from Milwaukee, WI
January 8, 2019
Great basic transportation with lots of room to haul big stuff. Heats up really quick. That is a real plus in the winter. Has been reliable
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