I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I was very happy from my first email on. My internet salesman was very attentive and respected my wishes on no phone calls, as I've noticed other places seem to have an issue with. Unfortunately, I didn't buy there, but had nothing to do with the place or people, but they didn't have the specific used truck I was looking for. I would def contact them in the future, if anything changed.
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
As a two-time customer from Matthews in the past year (I sadly was hit by another car and my first car was totaled), I couldn't be happier! These have been my first experiences buying cars and I can't say enough how much I appreciate how easy the Matthews team made the process for me as a first-time buyer. My first car purchase was a breeze with Vince and Jason helping me every step of the way, from the financing to the test drive and final purchase. I moved to North Carolina after I purchased my first car from Matthews. After totaling my car I spoke with Jason at Matthews about getting a new car and was blown away by how accommodating they were in helping me buy my second car. Matthews made getting a new car such an easy process by delivering the car to me in NC at no extra charge. Renee also worked closely with me to get all of the paperwork processed quickly so I didn't have to be without a car any longer than necessary. Matthews went above and beyond what I would expect from any car dealership. I had wonderful experiences with both of my cars, the first was a 2014 Nissan Sentra and my current car is a 2014 Toyota Corolla.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
The mechanic and support staff were very professional and communicative throughout the whole process. They completed the work in a timely manner and the waiting room was pleasant and comfortable.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
A HUGE thank you, specifically to Vince, for helping me get the car I really wanted by going above and beyond what I feel the ordinary salesman would have. I felt welcomed, taken care of, and my best interest was looked out for. The customer service in general was good and pleasant, but if most or all of the other sales reps are half as dedicated to the customer, then every one of their customers are in great hands. Overall, I am very happy and pleased with my experience here as a first time car buyer and would certainly be happy to come back again in the future.
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Overall I had a great experience purchasing my new vehicle. All employees were very helpful at making a smooth transition. This has been my second purchase from Matthews Motor Company.
If you could get pass the anti theft system
by susieque from roanoke va
May 14, 2019
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
My sales man Peter Flisock was super helpful. He put me in the right direction to help me find my perfect car. I was very happy with his service! Our family has bought a number of cars from Mr. Flisock and we will refer others to him when car shopping.
Great car, and great value
by Paul from Charlottesville, VA
March 11, 2019
I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.
I'll start with, it is amazing how one act, one person can make a complete difference in your experience. Blaise Alexander Ford of Mansfield has an amazing GM! There were some hiccups with my purchase experience, which lead to me leave a one star rating. However, Doug Hillyard, the GM made all the difference in the world. I live an hour and half away from this dealership and I will definitely be back to do business with them! So, if you're in the market for a new or used car, this is the place to go. We got a good deal on a nice truck (FYI that was before any hiccups). They have some nice inventory at reasonable prices. Ask for Doug and tell him Anna from Ithaca sent you!!!
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
Matthews Motor Company was a good no pressure dealership to purchase a vehicle. Our salesman was very professional and did a good job showing us different options and vehicles available. Would definitely recommend Matthews to others.
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
Car exactly as advertised online. Wonderful customer service. Knowledgeable sales staff. Highly recommend for your next used car.
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
We travelled about 2.5 hours to test drive a used truck, which my son purchased. Honestly, everyone at this dealer could not have been easier to work with. My son was purchasing this truck as his first large loan purchase. The salesman, Bryant House was more than happy to go over the truck and answer any questions we had. The General Manager, Joel Dreese also assisted in making sure he had the best price on trade-in and purchase price and worked with him on the financing. Would purchase a car from them again! Excellent group of people!
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
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