we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
Was in there today and Ben helped us get into the truck we wanted, for the price we wanted. Friendly helpful staff and was willing to help us on price. Nice play area for kids and the facilities was in great shape and clean inside. Will definitely reach out if need anything in the future.
...to look at a Mustang Convertible I saw on Cars.com. Peg (internet), Shannon (sales) and Mike (finance) at Rapids Ford could not have made the entire experience easier or more pleasant. I will not hesitate to make the drive again when I need to buy a car!
Just purchased a 2016 Toyota Sienna from Rapids Ford. Honestly I can say I had my reservations about Rapids Ford but we had a really good experience. Our salesman Ben was friendly and kind he was not your typical pushy salesman who could care less what you want. It took us a lot of negotiation to get to a price and payment that I agreed to and he remained professional and kind throughout the process never showed even a little frustration which I appreciated. Michael in finance was also amazing just a great guy and explained everything and was so helpful with the process. Honestly the only reason for 4 stars instead of 5 is due to the absolutely ridiculous amount they gave me for a trade in but that was neither of these guys decision and I’m the one who ultimately agreed to it. Either way we absolute love our new van it’s perfect for our family and I would buy from them again.
I worked with Shannon Witkus to review their inventory of Ford Escapes. He was very knowledgeable about all of the cars features and took the time I needed to make an informed decision during my purchase process at Rapids Ford.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
Oil change on Saturday went very well. Made an effort to get me in for an appointment. Waiting room with TV and hot coffee was very nice. Friendly staff.
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