Used Ford Escape for Sale in Versailles, KY

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

We were shopping for a Honda Civic and after talking to a dealer in Louisville, we went to Neil Huffman Honda of Frankfort. SO glad we did. We were treated like royalty from the moment we entered the place until we drove our 2017 Civic EX off the lot. Parker, Gary, Will and several other employees made the experience easy and pleasurable. The people were fantastic and we couldn't find a better deal anywhere- whether online or at another dealership. I would HIGHLY recommend this place to anyone looking for a new Honda at a great price. Go talk to these guys and you will not be disappointed! Joe B.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Had been looking for a specific make and model car in a small model year window. The car I was looking for was between 15 and 19 years old and not very accessible. One popped up on Paul Miller Mazda website. I live over 600 miles from the dealership which by all reason would make this a very complicated process. I contacted the dealership and a sales person immediately responded. They went above and beyond on what most dealerships would consider an insignificant vehicle and sale. I made the trip to see the car (8 hours driving out there), there were some unforeseen issues with it and they made every effort to possible to help me with this car. They negotiated the price according the issues found in the car as well as making the financial and paperwork transaction run just as smoothly. This was a cash deal and they did for me that they were doing for all the other customers who were buying much much more expensive vehicles and obviously had a much greater profit margin. All the staff I encountered was awesome and willing to help. Everyone was exceptionally friendly and made you feel at home not at a care dealership. Will definitely consider making another trip over to them when I am in the market for another vehicle.

They were prepared, friendly and gave us quick service at a late hour. They had the exact car I wanted for the best price. I would definitely recommend them to others.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

I loved my salesman, he was very patient and informative. He made me feel confident in my purchase and that I was getting the best deal out there!

IN MY RECENT CAR SHOPPING WEEKS PAUL MILLERS PEPS WHERE THE BEST BY FAR IN EXPLAINING THE ACTUAL STEPS AND PROCESS OF FINANCING GOOD DOWN TO EARTH PEOPLE THX A MILLION

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

I bought 2008 Lexus LS and it was great car and the cheapest in the market, Great Customer service

My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Matt Cornett was a joy to work with during what is normally a stressful experience. He is not a high pressure salesman, and that really worked for me. He patiently answered all of my questions and was so helpful getting me the car I wanted. Strong Auto has been great about fixing the few minor things I noticed on the car and making certain that I drove off the lot a happy customer!

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I purchased a used vehicle from them and I have to say it was the smoothest, fast and friendly process I've experienced when dealing with a used car dealer. They gave me top dollar for my trade. The lot was loaded with a great selection of gently used vehicles priced to sell. I never felt pressured, staff was experienced and knowledgeable. I shopped online for months and they smoked the competition on prices. Thanks guys, we love our suburban.

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

I believe in pray. My husband and I prayed about a vehicle before buying, we found STRONG AUTO on car guru and we could not be more pleased or thankful . When I called I got in touch with Matthew Cornett, he was so helpful and informative about the vehicle we were interested in(a 2013 Ford Edge). He was very polite and patience with all my questions and concerns. He helped us to decided to make the 160 mile trip to SRONG AUTO and we are very thankful we did. When we got there we found that Matthew had been very honest with us about the vehicle, and the price. Everyone at the dealership were very kind and polite. It was a great buying experience. We give Matthew 5 stars for going above and beyond in his service for us. We give the dealership 5 stars for their honesty and performance. It pays to pray about all things. Our ford needed a new battery and STRONG AUTO payed for a new one. A very wonderful thing to do, they could have just replaced it. Ask for Matthew he 's the best!

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

My wife and I purchased a used vehicle from the Dan Cummins dealership and felt we received a good vehicle for a fair price. Their finance people were able to get us a good interest rate on our loan with favorable terms that worked for us. Moving forward in time 6 months after our purchase, we experienced a front end problem. It turned out that a wheel bearing had locked up and fortunately the extended warranty that we purchased covered the cost of the repair, minus the deductible. Further, in analyzing this problem, it was observed that the brake pads were beyond the limits and the service manager agreed that the pads should have probably been replaced prior to our purchase, as we had put only 6000 miles on the vehicle in the 6 months that we had owned it. The service manager, along with our sales manager, decided that the right thing to do was to replace the front brake pads and rotors at no cost to us. They went one step further. The rear brake pads were not beyond the wear limits but were very close, so they replaced the rear pads also. We were very pleasantly surprised as we felt we would be in for a battle to convince someone that we should not be responsible for this issue. Instead, the people at Dan Cummins went above and beyond to make sure we were happy and our issue was resolved. They have won my business and I have told all my friends to visit the Dan Cummins website when looking for a vehicle to purchase.

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

We drove from Knoxville Tn to this dealership to purchase a new Chevy Spark. We had spoke the previous day to Lauren and she set up the time and assured us to come on up. So the following morning 8/20/2017 we did just that . We spoke with Lauren around 10am and advised we will be in around 1pm gave her the year/Model# and exact car we wanted. A salesman names Mike Brewer called us around 11am and said he will get the spark pulled up front for us. We arrived after our 4 hour trip and were introduced to Mike. He took us out front to the Red 2017 Chevy Spark. My heart dropped Instantly, felt my blood pressure rising, This car was Filthy, dusty and dirty. The tires were brown, you could barely see in the windows , Paint filthy , all Black trim was Clay mud brown. I opened the door Brown muddy footprints all over. I said" its dirty and Mike then said its been in storage but if we make a deal we will get it cleaned up for you. Do you want to start it up? He said the battery was dead earlier but it Might start, But it didn't , so out comes a charger to start this filthy NEW? car. I told him , This car is Filthy and I'm offended that I drove to a new car dealership to see a new car and after hours of driving I get here to This! I said "can I see another spark that is clean?" and he said " they are all this dirty"but i can get one cleaned for you! I told him That he needs to learn from this that sales is all about first impression and this was HORRIBLE. and I am leaving So me , my wife and 2 kids Left! I felt so upset and had never been through something so odd and awkward. We get 5 Minutes down the road and The manager Paul Meier calls, I told him what I just went through he was very apologetic and assured me he will make it right if I will come back. I told the wife and kids lets go back and give another chance. We drove back and Met Paul he was super professional and friendly. ( The red spark was gone ) He introduced us to Cory Brewer ( our salesman) Cory has a great smile and an honest personality. A few moments later out comes the Red spark Clean like a new car should look .We took our first test drive and it was great . We actually asked to drive another one and Cory had made sure the car was cleaned before we saw them. We finally Bought a 2017 Chevy spark 1lt Manual. Cory had it detailed as well . If it wasn't for the Manager Paul getting involved in this situation, this would have been a bad review. We are very happy with Dan Cummings Paul and Cory. Thanks for being so professional. .

This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson

Thanks Obrien Ford and my salesman help me out to the sale process. I like Obrien Ford Thanks Jorge!!!!

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.