Used Ford Expedition for Sale in Madison, WI

This is an excellent dealership. The service is great and the client service is the best I have seen. They always fix any issues with my car and explain everything to me. They have a very nice facility and the staff is really nice. My 4 year old son can't wait until the next oil change. Thanks Bergstrom!

Not up to date styling, but a good value in a used vehicle. Lots of room, very comfortable on the highway, also great towing capacity. Down side is poor gas mileage, but you had to know that before buying.

We were starting to look for a Lincoln MKX since the lease on our MKC was expiring within 3 months. We had previously gone to another dealership (that we had bought 5 new cars from in the past!) and was basically told that they could not get us into the vehicle we wanted with the payments that we wanted. That night I was doing an internet search and found the MKX in color we wanted, with more options than we thought we could get at the Kayser dealership. I sent an inquiry that night (after store closing). I had a reply from Alfred Hall Jr; the next morning shortly after 6 am. We talked on the phone and I told him what I wanted to do, that I would not waste his time or mine if we could not get the payments where I wanted them to be and that I didn't want to spend hours at the dealership waiting for a manager's approval, then waiting for finance. He understood completely. He told me that he would be able to work everything out. He called me later that day and gave me figures that were better than expected. We were scheduled to pick up the car 2 days later, but my husband wanted to see the vehicle. We drove up to Kayser (about an hour from our home) and was immediately greeted by Alfred. He had the vehicle ready for us to look at. Even though we have had 2 previous Lincolns, he took the time to explain things that had never been explained before. We met briefly with Vik from Finance who told us that he would have all of our paperwork ready when we returned in 2 days. In talking with Alfred, we found that we were eligible for more discounts/rebates, which was another plus since that brought our monthly payment down even more. Alfred was genuinely interested in making sure that we received the best sales experience. He answered all of our questions, took more than enough time to ensure that we were happy. I feel that he went above and beyond to exceed our expectations. There was never any "high pressure" or "sales tricks". I felt that we were dealing with a very honest, reputable person and dealership. We had the same experience when we came back to finalize the paperwork. Again, Alfred took time to make sure that we had all of our questions answered, even though the "deal" was done Vik was extremely knowledgeable about all aspects of the finance process. He gave us options and had everything ready to go. This truly was the best car buying experience we have ever had (and we are very loyal Lincoln/Ford customers.) We would highly recommend Alfred and Kayser to anyone. And will be back when its time to purchase our next vehicle. Thank you Alfred, Vik and Kayser Lincoln.

Everyone was extremely helpful and welcoming at Gobens. Specifically, Donavan did a great job of helping us find what we were looking for within our means.

This vehicle has met all my needs and still looks/handles like it is brand new. This is my third Expedition and I would recommend this type of vehicle to everyone looking for a full size SUV.

Recently, Maynard Heger handled a collision claim, quickly....appreciated his communication w/me on the status of the repair. While we waited for the parts to come in, he was able to get the damaged car over to the Service Dept. to complete 45,000 mile service checklist....saving me from having to come back to handle this task. Good use of saving time.

We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV

I have been treated with the utmost respect as a customer. I have been to other dealerships for maintenance and this maintenance department are the most efficient . The mechanics even get to know you and your car. treating the car with much care.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

This is in regards to a 7:30 a.m. oil change appointment. Upon driving into the service area I was immediately greeted by one of the service consulants (sorry did not get the name). I was immediatly directed to Jessica who got me all checked in within a few minutes. She was very friendly, funny and professional and took time to get to know me a little bit -and what my concerns/needs were for this appointment. Within a hour the service was compelted and she came back to get me from the waiting area to go over the services provided. It was an excellent expeience from start to finish

Solid, comfort, reliability. Luxuries in everyway. my favorite is the heated/cooled seats an the feeling of not being confined - very spacious. I wouldn't buy any other vehicle.