Mike Pattrin and his team were great to work with - seamless transaction from another state, got the entire process completed and car shipped in a week (impressive given that they don't control the shipping component). Transparent in their deal, and worked with me to get the perfect car at the right price. Would definitely buy another car from them again.
A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
Jon in finance was kind passionate and very helpful. Cotton knows exactly what I like and the amount of money I am always willing to spend. Cotton has me so pegged for a car he knows in detail what I have to have in a car and he always comes thru..I have been a faithful Joe Machens customer since I was 18.
We were in the market for a Ford Transit cargo van and found a great price by dealing with Jason Lane at Machens Ford. Very knowledgeable and no pressure. He was also able to recommend a transportation company for bringing it to our location out of state.
I am very grateful for Michael Pattrin and his hard work in finding me the perfect vehicle for me. I recently was put in a difficult position without a vehicle for a few weeks, but Michael made it quick and easy with the entire process of finding and purchasing a BMW X5. I look forward to doing business again in the future!
Very helpful in facilitating a sale long distance!
by Teslahunter from DealerRater.com
December 1, 2018
We searched for a Model X online and found one at BMW of Columbia at a more than fair price! It was worth the 5 hour drive and Derek Estes sent more pictures and video to increase our comfort with making the sale essentially over the phone. He even drove it to the supercharger on the other end of town to ???fill ???er up??? before we left with it and he spent an hour on the phone with Tesla trying to get it out of the ???valet mode??? the previous owner had locked the car into. They gave us a very fair offer for our trade and truly did everything they could to make this a smooth process- in and out in less than an hour! Great service and great price!
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