Getting an oil change should not take Over an hour
by thomas5674 from DealerRater.com
December 5, 2018
I had an appointment to get my oil changed. It took one hour and 20 minutes. I don???t believe that is acceptable and will probably go elsewhere now for oil changes.
Perfect Large SUV for the whole family!
by MomofTwo from Canton, Ohio
December 30, 2018
Very impressed with the Expedition style, handling, performance and technology! Not only does the vehicle have tons of space but it handles well and maneuvers really well considering its size. I chose the Expedition over the Yukon because the features, design, and customization are better. I LOVE driving this!
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
First Ford in 30 years
by JamesD from Childress Tx
December 4, 2018
Best interior space. Performance beyond my expectations. Fun to drive on long trips. All the extras I needed but not over the top in price.
I bought a vehicle for my daughter and she wanted the exact vehicle the dealership had on the lot. I was recommended to meet with Jen Michels and I was so glad I did!! Jen was extremely personable and made the whole buying experience an absolute enjoyable with her knowledge and enthusiasm, but most of all the initiative she took in making sure the vehicle measured up to my high expectations. Jen went above and beyond her normal work duties throughout the sales process and she even answered a few last questions on her day off. The next time I am in the market to buying another car I will definitely be calling Jen and would above highly recommend Jen with Apple Ford Shakopee to anyone in search of a vehicle!!
Luxury on Wheels
by Ashley from Martinsville, IL
October 24, 2018
We recently purchased this vehicle and it amazing! I can’t imagine any other luxury items they could put in a vehicle! This suv is extremely roomy and comfortable. The ride is so smooth with a super quiet engine! This is perfect for our large family that basically live in the car!
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
Ford F-150 lariat
by Nelson & Carol from ST PETERSBURG
August 16, 2018
The expedition meets our need for comfort on the road and interior space for our luggage and companions. It rides very smooth and the turn ratio is excellent. Very easy to steer and good acceleration getting unto turnpikes and hi ways. The interior is comfortable with all instruments within easy reach.
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