Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
I had a terrible experience at a previous dealership and was dreading having to test drive vehicles. However, Cronin Kia was an excellent exerience. I was given information about the car, I test drove it, was given leasing or financing informatio, and all without any pressure to buy. I would recommend this dealer to anyone and Michael Moore as the person to request.
I went down to Haag Ford to purchase a new F-450 and I dealt with Justin Havlin. I live in Seymour Indiana and would happily drive the 1 1/2 hours to buy another vehicle from him because of how well I was treated. The finance department really helped me out as well. I am very happy overall with the dealership.
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
Our salesman Jason Robb was by far the best salesman I have ever dealt with. He could not have made the purchase of my car any easier, from start to finish. After all the paperwork was done, he went over ever detail of how the car operates, the bells & whistles of the interior & functionality of the electronics, everything that car had to offer. I left that lot in total awe in the car I had just purchased. I highly recommend Jason (and Northgate Ford) for your next vehicle purchase. Jason & the entire staff at Northgate Ford were very friendly, helpful & easy to deal with.
I have bought a lot of cars in my life and this is the first Dealership I have dealt with that deserves a top notch rating. Justin and Andrea know how to treat a customer. They made the process easy and understood my need to stay in my budget area. My wife loves her 2016 Dart. (maybe she will let me drive sometime.)
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1.
I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon.
But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
I lease and was in on 11/29 to see my options on getting into another vehicle. My previous lease was a 2016 Ford Escape and I ended up getting a 2018 Ford Escape. I had the pleasure of having David Giese help me and he met all my expectations. He understood my needs and made sure I walked out of the dealership with the best deal possible.
Looked in several different places couldn't find what we wanted. Stopped in not only did we find perfect truck with a great price. Roger made the whole experience hassle free and in and out in record time. Roger made our truck shopping experience stress free highly recommend thanks again
Russel and his team are my christmas elves this year. If it wasnt for them trying so hard to find my husband and i a car that we could still use our trade in sebring for we would have been stuck. He is amazing and i would recommend anyone who needs a car to go talk to him. He will get you a deal!
Came in for a completely different car and was not happy with it. Instead of pushing me into something I didn't want, Roger found me the perfect car for my needs! Great place to buy a car new or used and Roger is a great guy to get you what you want! Had us in and out in 30 minutes. Finance was great also
I was looking for something fun to drive and I've always loved the Ford Mustang. Thanks Jeremy and Roger for helping me get the car of my dreams.
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