Purchased a 2017 Ford Edge from Jim Rued. As always, Jim gave me realistic options based on my personal situation which worked out smoothly. Ben gave me good financing options to choose from. I send all my family and friends to Jim and Inver Grove Ford because I know will be taken good care of.
They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
I arrived just after 4 p.m. & they were busy. It took almost an hour but the customer lounge in the fast lane is a nice place to wait in. they got my work done as quickly as they could that night & as always the service was curious & friendly.
I received excellent service and was appreciated and respected by Jonathan Fern. He explained to me what they were going to do and when my service was completed, he shook my hand and expressed his gratitude for my business. He also liked my 2016 Mustang Convertible. 😀😍😀
Went to get new plates installed and also a signal reflector on the front lightrepaired that had come loose, this was all scheduled when I arrived the tech said will take a picture of the light lense and send it off to ford for approval, and you can schedule another appointment. It???s a 2 hr round trip so I was not happy. Thanks goodness the sales mgr got involved and they came up with a solution to fix it with parts available and my 1 hour visit turned into 3 hrs but I didn???t have to have another trip to make. They also gave me a loner to drive for lunch. So all in all after a bit of stress it got resolved.
I came in for an oil change on a very busy cold day. They washed my car first so it wouldn't freeze up when I left. Then to my surprise they showed me what was under the hood -- a mouse nest -- which they then removed and checked for any damage or critters. Thankfully, no damage nor critters. They promptly completed the oil change, tire rotation, informed me of an item for future attention, and sent me on my way -- all at a great price. I am sorry I didn't get the name of the mechanic who was very professional and did a great job as well as the service advisor. Thanks again.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
I leased a Fusion hybrid from Josh Ginsberg. He was very easy and fun to work with. he got me out of my lease now and lowered my payment about 100 bucks. All the managers were great to work with. They really gave me a different look on dealerships and buying a vehicle. Thanks everyone at Morries
I’m a very indecisive person and I hate car shopping in general so I was very lucky to get Josh as a salesman. He was so patient and wonderful and everything you would want in a salesperson. He worked so hard to find something for me and even though I ended up purchasing from another dealer, my experience here was 5 stars.
Great selection. I wasn't sure what I wanted, and our salesman Sam Gerber was super helpful and patient while I sat in about 8 different cars, to find the most comfortable one. I would recommend this dealership to anyone.
Josh was helpful. He followed through with questions and phone calls. He worked late hours which was helpful. We ended up going another route and chose one with less features. I heard they are remodeling their showroom which will be nice.
Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
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