Used 2018 Ford Explorer for Sale in Phoenix, AZ

I've been buying pricey Mercedes??? for the last 35 years so Mercedes has been my sole dealership experience....until yesterday. I wanted to get my wife a new car and she loved the look and comfort of the new Murano (which she had driven because her best friend (a successful medical supply saleswoman who put 40,000 miles a year on her car for her job) had purchased 5 Murano's in a row and absolutely loved them for their comfort and reliability, never having had a single mechanical issue with any of them. So, I researched the car diligently online and I went to 3 dealerships (Larry H Miller Nissan in Mesa, Pinnacle Nissan in Scottsdale and ABC Nissan in Phoenix) before purchasing with ABC. To cut to the chase, I've never had a better experience at any car dealership than I had at ABC Nissan because the ABC salesman, Kass (Kassem), a young man who was highly knowledgeable, extremely informative, honest, respectful and didn't play any of the usual salesman games. He was a pleasure to work with from beginning to end. I can also tell you that ABC beat the other dealerships prices by a very substantial margin. Additionally, Kass was kind enough to offer to drive the title other documents that required my wife's signature to her office in Old Town Scottsdale so that I didn't have to make the trip and so that she didn't have to travel to the dealership to finalize the paperwork. There was simply no comparison at all between my experience with Kass and the other Nissan dealerships. Larry Miller???s manager tried to pressure me into buying the car before I left the dealership (not an unusual sales tactic but annoying nevertheless), and spoke to like he was talking to someone buying their first car (I'm 60 years old). The manager at Pinnacle had no interest in negotiating at all and actually walked out of the room, with a brisk "Good luck" when I didn't accept his considerably overpriced offer. Kass, by comparison was a complete gentleman and did everything possible to make the experience pleasant, lacking any pressure and nonsense, as did the ABC finance manager, Travis, who was also an absolute pleasure to deal with, friendly and very informative. I highly recommend these two ABC representatives. I was so pleased with the experience and the end result that I asked to speak to their general manager to express my complete satisfaction and appreciation for the experience they provided. And, my wife (and I) absolutely love the car. In closing, this is the dealership to go to if you are considering a Nissan and I would very highly recommend you ask for Kass. And as I said, the best pricing around and my experience was thumbs up from beginning to end. 👍🏼

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

I popped in to camelback ford dealership just to get an idea how much a new family truck would cost. Eric had contacted us after we inquired on USAA. I found Eric at the dealership and within an hour we had completed a test drive and a list of must-have???s for a new truck. We also went back and forth in email figuring out towing capacity so we could shop for a travel trailer as well. The test drive truck had the ultimate tow camera package, which immediately became a must have. By that same evening, Eric had found a 2018 F250 lariat at a dealership in Tucson that fit all of our criteria. The next day, we signed paperwork to get the truck from the other dealership. Finally, the day had come. The 3rd evening, we took the whole family to the dealership to pick up our new truck. It was beautiful. Eric had found us a gorgeous Ruby Red 2018 F250 Lariat, crew cab with a long bed. Paperwork was signed and finally, we took possession of our new family vehicle. The whole point of this venture, is to have a family vehicle that will tow a travel trailer that will become our home for the next 2-3 years as we find travel nurse assignments all over the U.S. We are heading to New Hampshire first. Eric loves this and we talked about our crazy family adventure a lot. He was more than a salesman, and went out of his way to make sure we were taken care of through every step. Every question was answered or researched. We couldn???t have been happier or more comfortable making such an important purchase. Thank you, Eric!!

bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup

I bought a new 2018 Ford EcoSport on Sunday and worked with Rudi Mwonyonyi, who I highly recommend. I picked out several car choices online first, submitted online paperwork indicating my interest in test driving the vehicles, and was set up for an appointment with Rudi shortly after. When I arrived, one of the vehicles was already set up in front for my test drive. Rudi didn't try to sell me on any other vehicles and listened to what I was looking for. I never felt he was putting pressure on me, and he seemed genuinely interested in helping me find a vehicle I would be happy with. The dealership (Tony) gave me a nice trade in for my older car, there three posted online discounts with an additional 'bonus' for submitting my interest form online (in my case, it was a little more money for my trade-in). I came in knowing the car features I wanted as well as financing terms and had my IPAD handy so I could refer to particulars posted about the vehicles online. There was some time spent working on the negotiations after I test drove three vehicles, but I expected this and believe we eventually came to a fair agreement. This is the second time I picked out my car online in advance of coming to a dealer, and I'm convinced this is the way to go. It gives both parties concrete expectations. Financing (Joe) spent a lot of time with me during the signing portion, ensuring I understood all of the documents and options for additional service offers (I decided to add GAP insurance and a lengthier warranty). It's been a while since I purchased a car, and I knew there would be some time between driving in my old vehicle and leaving with a new one, but I'd set aside enough time to do it right. All of the staff were polite and took the time to explain everything - including Rudi, who took me through the features of my new car when everything was finished. I would recommend this dealership (and Rudi) to my friends.

Rented a Ford Explorer and liked it so much bought one the next day. Super smooth ride, plenty of power and gas mileage was way better then I thought for this size. 27 MPG on the highway.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I've brought our cars here for years. This week, my car required a simple 45,000 mile service, but at the same time, my daughter who just moved to Cincinnati had to have her car serviced. Zach did what he always does. Very friendly. Breaks explanations down simply. My daughter called me after her service experience in Cincy and told me that Zach is something else that she misses about Arizona. She said that she didn't know what needed to be done, so she called Zach before taking her car in, and said that Zach took the time to answer her questions. It's always an easy experience for my family... and I value that! Thanks Zach.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Suzie F. did an awesome job helping me get my truck fixed with a great turn around time. I always go to her whenever I need service done on my F-150!

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

The Service department was easy to work with. Had a new engine put in and has run like new since.Also they gave me a new Explorer to use 24/7 until my car was repaired. Oil changes done throughout my ownership on time and so forth. Recently bought four new tires and they were fair with the total package. Will continue to do business with Earnhardt Ford.

Great SUV inside and out! It exceeded my expectations, and I like it a lot better than the Lexus GX460 I just got rid of.

It is really hard for me to give credit/kudos to a car dealership...but Bell Ford deserves it. They couldn't have been nicer and more straightforward. Buying a Focus was apparently one of the better decisions I have made and I will gladly return with more business in the future.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I’m currently working with Aaron Moreno and he’s absolutely wonderful! They have earned a lifetime customer!

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

Responsive and informative customer services / Upfront pricing and warranty information

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!

Needed an SUV for a family of 5. Third row is easy to access. More spacious than the other mid-size 3rd row vehicles. Nice features.

Took care of our noise problem and found that vehicle needed aligned and took care of that.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Surprise Ford has a beautiful showroom and the customer service section is light, bright and clean. Brent gave me his business card after ordering the part that I needed. He called when the part came in and Wendy helped set up my appointment. Both Brent and Wendy did an excellent job and they know how to deliver high quality customer service! I won't go to any other dealership because Surprise Ford has earned my business and I know they will take great care of my car.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I appreciated the service departments handling of my new F 150's first service. They were friendly, informative and professional.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I was very happy with my service. My service rep. Mike Palmer was very helpful.

This is a great family car and has everything we wanted. I have owned and driven plenty of cars and this has by far been the best one yet.

Because my Ford Edge had a problem that "may or may not " have been present when I purchased it, I was getting very disillusioned with Ford, but after working with Nathan in the service department at Surprise Ford I will once again be a Ford devotee. Nathan was a huge advocate for me in getting my car issues diagnosed and repaired. He even took it to emissions himself to make sure it passed. If not for Nathan and his service team, after being a 35 year Ford driver I probably would not have returned, great job, awesome customer service and I highly recommend this service department for any service.

Very upscale with lots of tech. This is the Platinum addition with great fit and finish. Worth the price. First American car I have owned in 50 years.

Prior to purchasing my Ford Focus S from Surprise Ford I visited 2 other Ford Dealerships. Bar none, Surprise Ford has the best prices in comparison to the other dealerships. I believe that part of the low prices has to do with the dealer adds that are not overwhelmingly shoved to the customer. I did happen to talk to a great salesman by the name of David Potts. He was completely professional when negotiating the price of the vehicle as well as when he was just having a regular conversation with me. I enjoyed talking to him and he made sure that the entire process was smooth and that I received fair and honest pricing. I would definitely recommend David to anybody as a sales associate and can attest about his courtesy and professionalism.

I love this vehicle. Tons of power and every option you can get. I would recommend a Fors Explorer to anyone looking for a comfortable ride.

From the moment you walk in, you (customer) are at the center of their focus through the entire process.

Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.