New and Used 2020 Ford Explorer for Sale in Spring Hill, FL

I bought a used 2009 Ford Focus SES in the color red from this dealership. This surprised me due to the fact that I couldn't get approval ANYWHERE else. So my salesman Nate Whitfield really surprised me when he came back to his office and told me "Congratulations, you've been approved through one of our lenders". He is a great salesman! He has kept up with me on how my car experience is and making sure I've been taken care of. My finance guy (Finance Manager) Michael Fye, is also another great guy at this dealership. He worked with me on my finance part of the deal and also made sure I was taken care of in every aspect of this car buying experience. So I found my car had some things wrong with it after I drove it home. Some of which were big jobs. So Nate and Mike, introduced me to Todd Scott who has been very helpful and quick in getting things done. I actually thought he was the Service Manager with how he handles his customers and how persistent he is with getting satisfaction from his customers. I am a picky person so I asked "Will your certified mechanic be using a flat head screw driver or the proper trim tools?", as he assured me all his mechanics are great and use the proper tool. This is the type of service I like. I see him running back and forth multiple times when ever I wait in the Service Department waiting room. I'd also like to point out that the shuttle driver Bonny, is a delight. So up beat, happy, and very friendly. I have had to use her assistance a couple times if the dealer needed the car overnight. I couldn't ever see her with a frown that's how much she smiles and brightens my day when I was there! In conclusion, I couldn't of asked for a better car buying experience with any other dealer. These people here really changed my life by all the help they have done for me. Another thing they did was NEVER 100% assured me they could get me a deal or help me out. That's a big thing for me since I have been shopping around other car dealerships and most have promised this and that but then when they get in there the run the numbers and deny selling you anything. I definitely recommend this dealer for ANYONE who is looking for a new OR used car. They have it all and they will do their best to help you.

My advisor was helpful and kept me informed throughout process including his schedule for days he would not be in contact great customer service....unfortunately I am only dissatisfied with my 2017 Explorer and amount of times and issues we have had and taken to your service or tarpon springs ford. I do not feel safe in vehicles being 19000 miles and drives like its 70000 miles. I had a 16 model I loved but this model for identical price and sport model (same as last model) the 16 model was more trustworthy and I felt so much safer. The axels were replaced and the ticking noise lessened which it is still there. Do to my health Bill's my credit score dropped but I have perfect pay history. I am looking to get payoff and up to 18 model or even maybe a used truck and car. I have begun getting paperwork together because I truly feel this car doesnt have a long life ahead and I don't even trust to drive to Orlando because we already have been stranded from battery dying when car turned off to get gas and would not restart so ford road serv came and helped. The car Boggs out and we can not find issue because it is not all the time but I am on disability and on remission so I drive 2 ohio every 3 to 4 months I truly feel i have a malfunctioning Ford and hope due to my mand family loyalty and A/Z plan I will be offered payoff with trade for new Explorer Sport with Michelin tires. I hope we can find a way to work this out I can show medical records if necessary for reasons why I need a vehicle I feel safe in not you that only works 50% time. My advisor was wonderful but if this isn't resolved then we may not purchase another Ford my grandmother also has 17 explorer basic model and ger 2012 ran like my 16 and we both wish we would never have bought new. I am financed through Ford with 0% 72 months @700 per month my credit has dropped which I can explain but I do again have perfect payment history on everything

Noah knew I was looking for something different. Looking for only a Competition Orange Mustang, V8 and standard transmission. No 2016 GT's left in Florida so I waited. Got a call from Noah to let me know a sweet Competition Orange Boss 302 Mustang had come in on trade! (The man pays attention and followed up when he didn't have to! A+) I went to the dealership today. Unfortunately Noah had the day off but I was hooked up with another wonderful salesman, Andy. Andy was an amazing, personable, smart salesman who went out of his way to make sure I was comfortable with the whole process and we went for a couple test rides, GT and Boss 302. He went the extra mile and a half with me because I took forever. Justin in finance was wonderful as well and explained everything to me. Everyone was ontop of their game. Anyway I drive out with a freshly detailed and gassed 2012 Ford Boss 302 Mustang! What a machine. Couldn't be happier with Noah, Andy, Justin or Ford of Port Richey! Thanks again guys and gals. 😁

Came in for an oil change, and they discovered my battery was leaking acid and covered in green corrosion. I didn't even know. They offered me a standard battery for $130 and a "lifetime" battery for $230. Which is a no brainer if you plan on keeping your vehicle for more than 3-4 years. I'd need another battery in 3-4 years and another one after that, so a lifetime battery made sense. I was in and out in under 90 minutes with no hassles. Thanks!

I always have a wonderful and pleasant experience when i deal with Auto Nation Brooksville! I had my Ford F150 Services and Alan Sarnes took real good care of me as he always does, i sat in the confy waiting room which i heard is getting a nice redo as well as the whole service dept! I am excited to see how it looks once i return for my next service! Thank You Team Auto Nation and a special Thank You to Alan Sarnes!

My car was in for 1 week for a variety of issues. I was totally impressed with your service advisor Alan Sarne. Alan called me every day with and update and made sure I had a comfortable and clean car waiting for me at Hertz. When I picked up my car , all of the issues were resolved. Alan is a credit to your dealership.

I had a wonderful experience with this car dealership, and with mr.Dough Gerhardt in particular. I contacted them by e-mail to enquiry about a ford Mustang convertible, and I received prompt reply. They didn’t have the exact model I was looking for, but mr. Dough worked promptly with me in finding the vehocle and offering me the best price on the market. He answered all of my numerous questions (as a first car buyer you can only imagine that I had quite a few LOL) and very curteously offered me the assistance I needed, without being pushy. I ended up buying another vehicle at a dealership closer to me, especially because they were offering a special on an unlimited warranty, but I just wanted to let everybody know that I wouldn’t hesistate one second to get back with him if I needed another car today. And even when I let him know that I wasn’t buying a vehicle with them, he still very curteously replied wishing me the best of luck. Thank you, thank you, thank you! So yes, I am very pleased of the service

After a long bout with a troubled truck, Scott and Steve were able to help me find a solution to put my stress at ease. This was the first time I ever experienced a bad vehicle which forced me to look at trading up. Steve and Scott searched high and low to help me find a truck that would fit my needs while falling within my budget set aside. I have been happy with the new f150 economist with the 3.5. The torque towing my boat is amazing for a gas engine. When you run a business and tow 8500lbs of boat behind you regularly, you need the tools to get the job done. With that, I never worry about pulling my boat safely down the road or even out of the ramp. I watch many others get stuck, particularly with ram trucks, where I don't even break a sweat or the tires loose for that matter. Thank you Scott and Steve for all tour help.

After purchasing our 2016 Ford Mustang from Jesus Van Der Henst for my husband, it was my turn! After checking several other dealers for a sedan I thought I might like, I decided to go back to Jesus & revisit the 2016 Ford Taurus he had me test drive the day before. He was right, this was my car & now IS my car! He was so helpful & patient with us prior to my decision to buy. I love having something that not many other people have & this fit the bill, right down to the color! Because of this being a full size vehicle, which I love, & a model that not too many others want because of the large size, I was sold. You buy a car because it appeals to you & having a personable Salesman, helps make the experience more exciting. Well, I have to say that coming in without knowing what I wanted & leaving with a car that I just LOVE tells me that Jesus made my time very enjoyable! He was such a sweet gentleman & very knowledgeable in answering all of our questions, as was our financial guide, Vincent Ippolito. I recommend Parks Ford of Wesley Chapel for a great selection of cars & wonderful service! Thanks for helping us purchase our "2" new cars, Jesus!!!

Will provided me a quality repair option that maximized my return on $$$ spent and followed through on all aspects of work the day of. Highly recommend Will Smith for any/all customer service recognition ... probably why he's always got the largest group of customers waiting for him to service their needs?!

Will Smith is friendly, professional and respectful! He also gets the job done right AND fast! I dropped my son's truck off after hours last night and it was done and ready to go before 9:30 this morning!!! Thanks to Will and team for a job well done!!!

Parks Ford of Wesley Chapel is by far the best service department in the Bay Area hands down! David Sanchez (service advisor) kept me updated throughout the process. Service Dir, Ellis Adams is fantastic! You will not find better service anywhere!

My experience with Parks Ford service department was beyond exceptional. After another dealers Serv. Dept. put myself and my family in danger after a routine service call due to total lack of compitancy. As we were leaving the area for a weekend trip, we noticed something was terribly wrong. We put in a call to Parks Ford who fortunately, was minutes away and spoke to Service Manager Will Smith explaining our dire situation. He immediately jumped into action. He was thorough, he was professional and made every effort to see that we could continue on with our trip. As we pulled up to the service department it resembled the OR with car surgeons standing by. Not one, not two, but three service members who immediately took over our vehicle. Literally, in minutes we were on our way. Will Smith, Service Mang., Landon team member and a list of others rectified the situation. Everyone at the dealership deserves a big fat THANK YOU! Will Smith you are the back bone! Many thanks!

Ricky Rodriguez is the best. Rep. He is professional, knowledgeable and always available to help a customer.

The Ford Dealers service center was excellent, so if you have problem try this Dealership first. The only problem I have is with Ford corporation ; if they had done there home work on that new transmission of theirs I would not have been the Dealership multiple times for the same trouble. It now appears that the company has gotten the message after three years ,and are proceeding to correct there mistake. Will Smith was on top of everything and kept us informed about what was going on with our car : otherwise known as courtesy. Other automobile Dealers have forgotten that concept and I move on to another car dealer. Thank you

Great service and friendly staff. Made sure I knew what was being done and what needed to be done.

The Service Advisor Brett, was very helpful an informative. He contacted me to let me know when to expect my car service to be completed and also followed up twice to ensure that I was satisfied with the work. Exceptional customer service experience!

David Sanchez is always very helpful and he kept me informed on everything. He is a true professional.

outstanding attention was paid to us by Joey V. our sales representative. My wife and I were interested in purchasing a 2017 Ford Connect Titanium addition. Joey's product knowledge and patients was so impressive that we were extremely comfortable making our decision to purchase. Joey told us that not only did we buy the Connect, we bought him as well!! We did indeed have to return several days later to revisit the operation of the folding seats and Joey was immediately available to resolve our concern. Joey's personality and willingness to go "the extra mile" convinced us that we made the perfect choice by making Nick Nicholas Ford our dealer. Because of Joey, we will be sending friends and relatives to Nick Nicholas Ford for their automotive needs...Joey and the rest of the Nicholas team truly "go further" to earn their customer's business.

Excellent service through out. Salesman, Joey Velez, very knowledgeable and friendly.