Used 2023 Ford Explorer for sale near Romeo, MI

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Buying a new Ranger was easy. Sales Representative located a model with the accessories wanted and arranged for a swap with a Toledo dealer. Delivery was handled with an explanation of the controls.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

Zack is awesome He helped me out tremendously with my new truck They are fast They get back with you right away I've been in plenty of dealerships But Shuman is by far my favorite Thank you Zack for everything

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

2012 Ford Focus SEL sedan 49134miles.. had a check engine light P1450 code turned out to be a warranty part purge valve repair. They took my car in on scheduled apptmt and had the car back to me with in 1.5hrs.. Everyone was awesome with me even though I was a lil scared that the whole evap systems was gonna need to be replaced.. Everyone was kind and generous and beautifully loving with me. Thank you Adam, Thank you Chris, Thank you Amanda and thank you my driver and thank you my mechanics and technicians. You're all so awesome and beautiful and kind. I love you and I love your hard work and dedication. 5?s ?????

Great, positive atmosphere! Beautiful facility and Great staff! I was acknowledged as soon as I came through the door. Kelvin is the GREASTEST Salesman EVER!!!

Dealing with a no-pressure sales environment at Car Dome Auto Sales was a welcome change of pace. Without hovering over me or pressuring me to make a choice, Drew showed me the automobiles I was interested in. It was a nice experience as I thought I was in charge of the procedure. Drew's strategy is just what I was searching for. I'm happy I bought my automobile from Car Dome Auto Sales.

Keith L in used cars made my buying experience at Dean Sellers easy and the team there bent over backwards to make sure that everything with my Edge was right

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

The level of Joseph's expertise on the automobiles' histories was one aspect of Car Dome Auto Sales that truly caught my attention. He went through all of the maintenance documents with me and showed me the history report on the vehicle. Never before have I visited a dealership that was so open and honest about the state of the vehicles. Because of Joseph's services, I felt like I was making an informed decision. I'm overjoyed with my new vehicle.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment