New and used 2026 Ford Explorer for sale near Baltimore Highlands, MD

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

Absolutely fantastic experience with Upper Marlboro Ford. From the salesman Alex to the finance department with Tyrone I could not be more pleased! 😀 They are welcoming, efficient, kind, knowledgeable, and I would definitely send anyone I know there when looking for a new vehicle! Thank you so much! I love my new ride!!!

Excellent service. Happy customer support. Very happy to return for future service and purchase of vehicle.

I was randomly shopping around for an oil change service in the area and called this dealership’s service department. I was hesitant as I don’t have a Ford/Lincoln but the website stated it services all makes and models. Spoke with person in their quicklane department and he seemed hesitant but said “yes” they could service the vehicle. Received reasonable price quote however oil change services are only done on a “first come first serve basis” and they don’t allow for appointments. Unfortunately my schedule doesn’t allow me to be dependent on a shop that I can’t make an appointment and it would have been an inconvenience work and schedule wise for me to get the work done there. I did call another time for a sales question and inquiry and their salesperson Jess was very friendly and accommodating. Inventory that they show online seemed to be accurate and in stock on their lot!

Everyone at the dealership was super nice and specially Clarity our sakes rep. Had pretty much everything done before we arrived and got a great deal.

I have been looking everywhere for that perfect one-of-a-kind truck that no one else has. Searched everywhere in NJ and Pa with no luck. I was told about cars.com and came across an amazing truck and started the communication process with their sales team. From start to finish, I never felt rushed or pressured. I took the 2-hour drive to MD and drove home in my new truck. Everyone there was super friendly, and I would def recommend them. I believe the guy who helped me was Mr. Johnson.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

Ben, my service manager, is great. He is very knowledgable, patient, and helpful. He takes the time to explain what the service entails and how long he estimates the repair will take to complete. He keeps me informed during the process.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

Great experience friday night. Very professional and got us what we wanted at a great price. Not pushy at all. Very fair and easy to deal with. 3rd vehicle from Koons. Any new ford I buy will come from there.