New and used 2026 Ford Explorer for sale near Bergen, NY

It was a pleasant experience talking via phone and in person to Jerry Reyes. I explained what I was looking for, he suggested several vehicles that would fit my needs/requirements and I choose one. It took less than two hours over the two visits to sign all the paperwork and to make the down payment. Extremely satisfied with the entire process.

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

Chris in service was patient and informed me of everything that was being done and a timeline for the parts ordered and the delivery date. The appointment for service was scheduled and it was completed on time. Chris is excellent at customer service and is willing to go above and beyond for his customers.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

Second time doing business with Westherr of Webester the customer sales service and support couldn’t be more FIRST CLASS. The sales person Derrick Fedus is not only well dressed and professional but REALLY TOP NOTCH ❗️❗️❗️❗️❗️

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

I recently just leased my 1st vehicle. Taylor was very knowledgeable and made the transaction very easy. I 100% recommend Taylor for all of your leasing / financing needs.

needed and wanted new tires for the winter. took less then an hour and I walked out feeling safe I don’t know much about cars. I just want my xxxx to work and be safe. I trust these guys. good people over there

Taylor Bennett did a great job finding the right vehicle that fit my needs and budget. From test drive to ensuring I did not forget my Navy license plate bracket I was treated great. All the Bob Johnson employees were very kind and courteous to me. I appreciated Taylor explaining things I was unsure of. I am very happy with the Maverick XLT I have, especially today with negative degree weather and snow blowing across the rounds. Thank you Taylor and the team at Bob Johnson Avon.

My wife and I, on our day off had a scheduled appointment on 1-19-26 with a sales rep. But, unfortunately due to a family emergency they were unable to be there, and this completely understandable. We walked in and without hesitation and knowledge of our appointment Taylor Bennet, stepped in to assist us in our purchase inquiry. Taylor literally dropped everything he was scheduled for that day and put the customer first, and that's quality customer service, and without any negative attitude or negative body language of stepping in to help out the customer which is rare to see these days. Taylor spent over 2 hours of his time making it all about "Our Time", explaining all purchase options, rebates, trade value, pricing including payment options, it was clearly obvious that Taylor was a complete professional and has outstanding knowledge on the Ford portfolio of products and purchase options. Taylor always had a focus on the customer and what was in our best interest for purchasing options. after exploring purchase options at other dealerships, Its because of Taylor, that we felt like we were getting the deal that was right for us , and we completed the transaction. But, what made Taylor stand out from any other significant life purchases which we have ever completed, was one statement Taylor made to us. The vehicle was to arrive the next day, I called at 4 pm and said , my wife just got out of work and we can be there by 5 , can we pick up our new truck?, we were very excite to receive our new vehicle. Without hesitation, Taylor stated," The vehicle had just arrived , it hasn't been detailed, but Taylor said he would go detail it himself , so it will be ready when we arrived. I know they close at 5pm, it would have been way after 5 if we choose to pick it up and complete all the purchasing paperwork. But Taylor was only focused on his customers needs, not getting out at 5pm. We declined and said it makes sense to pick it up the next day. Taylor is an outstanding customer focused professional, and extremely knowledgeable asset to the Bob Johnson Ford organization .

Great experience! I turned in my 2023 F150 lease early. Bob Johnson ford covered the remaining lease payments and Tyler Colegrove made the whole process effortless. He is very professional, knowledgeable and a really great person. Being a returning lease customer,Tyler has been my salesman in the past and will be in the future. Bob Johnson Ford in Avon is a great place to lease/buy and service a vehicle.

We worked with Taylor Bennett. He was quick to reply and answered all of my questions. He had everything ready for us upon arrival to make the process quicker as we traveled a few hours to get there! We were very pleased with the cozy atmosphere and personalized service.

Great courtesy at the desk they get my car in and diagnosed and repaired in a short period of time and I was off and on my way

Stopped in unannounced due to a service issue with my 2022 Escape and they got me right in with the issue fixed the next morning. Christine in the Service Department was outstanding!

We initially came in to look for a vehicle for my hubby turns out that we both left out with cars mine was a 2025 Ford Bronco all the bells and whistles! I’m excited 😊my husband purchased a 2022 Ram loaded and the color he desired. We are so very happy that our salesperson assured us that this was gonna be a smooth transaction and it was. Thank you Joe Mora you are the very best and we are thankful for you. You deserve a raise👍❤️

Great experience with the VanBortel service team. Had a new battery installed and the price was great and it was installed quickly. Friendly service staff