Used Ford Explorer for Sale in Arcade, NY

I came to Cappellino for a used Silverado that caught my eye online. My salesman, David Spillman, was very knowledgeable and friendly. He made the entire process enjoyable and smooth. In fact, the entire staff was helpful and pleasant. They gave me a fair price for my trade and I was able to take my truck home same day. Highly recommended and make sure to ask for Dave!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Exemplary service department. Though they are a very busy dealership they do an excellent job of keeping their service appointments.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I have been taking my 2008 Honda CR-V into Ray Laks for service since I purchased it new. The latest was for diagnostic for problems with warning lights coming on and off and the "D" light (drive light indicator) flashing. They found an extra ordinary irregular problem with the main control module. Since I am on a very limited income as a retiree, they help me with the amount it cost for the diagnostic. Nevertheless ... when and IF I am ever able to purchase a new vehicle, it will be from Ray Laks Honda.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

Glen Colton is top notch! Common courtesy all questions answered bent over backwards for me met my needs in a timely fashion I left there with a new vehicle, a smile, and a handshake!

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Absolutely the most stress free car purchase I have ever had. Jeff and Kayla were so helpful and honest and down to earth people ever. The process was so easy and smooth. Would never go anywhere else.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Friendly excellent service. Wait was short. Easy to stop in and get needed service. Service explained well. Check out was easy as well. Have used in the past and will continue to do so

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Tony helped me find a vehicle with everything that I needed. He worked hard getting me a lease in the price range I wanted. I would recommend Tony to anyone who was looking for a car.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

They are always so friendly and helpful. Will continue to come for routine service.

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

I will recommend Zach to anyone who is looking for a new car . Zach is personable, respectable and very knowledgeable, and most of all patient!!! I had the pleasure of test driving many cars with him and narrowed it down to the Ford Edge, and just for kicks, we looked in the used car lot, I saw a 2016 Cadillac SRX fully loaded, we test drove it and I immediately fell in love, but unfortunately it was out of my price range. A few weeks later I get a call from Zach, saying he found a 2013 fully loaded, Cadi in my price range, long story short, I am the proud owner of my first Cadillac… Thanks to Zach's due diligence, and perseverance! Now months later and I am still in love with my new car!!! And I can't say enough about Zach Zafuto. " Outstanding salesman "

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I went to purchase a vehicle 2 years ago from West Herr , my experience was less than desirable. Having a few friends that work at the dealership, they told me I have to try them again. The time came when I was looking for a replacement F150, so I decided I would give them another shot. I walked into the dealership, and met the person who was going to help me have a great experience. I met Sabrina C. I myself am a District Sales manager, so I love to see how others in sales perform in their industry. The first thing that struck me was her ability to listen to what I wanted, and to literally filter through the thousands of vehicles and find the perfect fit for me. instead of walking tirelessly through the lots , looking at countless vehicles, Sabrina said I will be right back with your truck. She pulls up in a truck, exactly what I wanted, the right color, the right package, it was perfect. We test drove it and we came back to the dealer. Then came the part I just knew that would trip us up, the pricing.. Sabrina said I will be right back, let me get the price for your truck and she left me for a few minutes. Meanwhile, at least 3 people not involved with the sale, stopped in to check on me, to make sure I wasn't in need of a coffee, or a water, or to just say hi. Well Sabrina comes back, puts the deal in front of me, at which time there was no way I could say no. The truck was perfect, the price was spot on, and Sabrina spent the time to go over every aspect of the truck with me. It was now 730pm, and the detail department stayed to clean the truck and get it ready for me to drive home. I commend West Herr for the absolute knock it out of the park service provided. I highly recommend going in and asking for Sabrina, as I am confident you will experience the same outstanding service. Thank you West Herr for employing her, a definite asset to your company!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Jonah at West Herr Ford was fantastic. Patience and honesty is what I expected and that's exactly what I got. A no pressure sales experience that proved to me that he was willing to work with my requests and genuinely tried to be a problem solver. Great experience!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Basil is a wonderful dealer. Always make you feel special and the work they do is great. I was going to go to my dealer but on a recommendation I went to Basil. So VERY glad I did. They are great!!!!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.