Ford Explorer for Sale in Byron, GA

I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax. When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt. The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

Everyone who has purchased, or attempted to purchase, a new vehicle knows the typical dealership stereotype – high pressure, slight of hand, and sometimes outright lies. Not all dealers fall into this stereotype, but there are a lot that do, so anytime I am looking for a new vehicle, my BS sensors are on high alert. When I went to the Five Star Ford Lincoln dealership I was expecting the same, but surprisingly, that wasn’t the case. I inquired about a vehicle online through Edmunds, Trucar, and Kelley Bluebook. I was immediately inundated with phone calls from every dealership within a hundred miles. Not from Five Star Ford Lincoln. I received a text message from Tim Denton, sales consultant, with a polite – and respectable – request to chat. This was the only dealership that did this, and I was impressed that he respected my privacy, so I replied, yes. I set up an appointment and when I arrived, the vehicle in which I was interested was already pulled up to the door ready for my inspection. I declined to purchase and there was no pressure by Tim to find another. At home I looked through their inventory and found another. I set up an appointment and Tim had the vehicle ready, and let me take my time alone to give it a thorough look over. At no time was there any pressure and when I decided to move forward, the process was pleasant. The remaining process with the dreaded Finance manager was equally satisfying. There was no attempt to wear me down and buy any options – though they made sure I understood the benefits of the options – but at the end of the day, I declined the options in which I had no interest and they respected my decision with the utmost respect. The entire staff was incredible friendly and professional and this was the most pleasant experience I have ever had. Thank you, Five Star Ford Lincoln! Oh, and I got an excellent deal on a vehicle I love!

Patrick and Mark were very informative and helpful as we went through the process of looking for a vehicle. I will purchase from this dealership again.

Service from Billy Carter was excellent. They did the repair in a timely manner. The facility was in excellent condition. Billy was very helpful and the work was done in a timely manner

I had a great experience dealing with this dealer they gave me the best deal and delivered my car 2 states away. I would recommend them to all my friends

My salesperson was Tim Denton at Five Star Ford. He is very knowledge and made the buying experience a breeze. Next time you are looking for a new vehicle, you might give Tim Denton and all the great guys at Five Star Ford a chance to errand your business. The buying experience at Five Star Ford in Warner Robins was outstanding.

Tim Denton is outstanding...I have purchased 3 vehicles from him and he always go the extra mile to ensure I’m getting the best deal. I’ve traveled as far as 160 miles to do business with Mr. Denton!

Mr. Wayne Foster made my wife & I feel extremely confident. The friendliness of all the staff at this location was excellent! Thanks to all!

Went there to see a specific vehicle. Took test drive and will be returning tomorrow to purchase said car. Salesman I spoke with was friendly, not pushy or sleazy or trying to pull a fast one.

We did the Online Purchase of a 2018 RAM 3500 Laramie. I could not find it on the website. Amanda in online sales found it very quickly. She sent me a quote and the window sticker. She beat the price of all the other deal ships. We completed the process the same day. Everyone at the dealership was very good at their job.

Good sevice nice people very helpful fair selection nice building took a while to find the truck I liked but we found it nice dodge 1500 drives great

My salesman Gave the best presentation on the cx5 I have ever had. On any vehicle I. Have ever looked At I was ready to buy without driving it. The test drive was super. The problem was the salesmanager. He was like a vulcher. I went back with wife to just let her look but he was circling her car b4 she could stop. He never would except my offer or ever actually give me a counter offer. I bought the same car in Atlanta on the phone

I highly recommend shopping here for a car. Had a great experience with Adam Lucas. I left there feeling like i was not taking advantage of.

Go see Shon Holden down at five star dodge in macon great salesman and he'll get you riding in a vehicle, he has great customer service!!

W endy. Is the best will use her again go Wendy will tell friend and family about her when looking for a car thank s

Excellent customer service. Ruth and Rob provided exceptional support.

We went into Infinite of Macon and met Sean Gregory. He was very patient and helpful. He helped us find the car we wanted. Awesome!