We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles. We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car. We appreciate the time Travis takes to find the best deal for us. He???s extremely knowledgeable about special deals and rebates that apply to the car we???re purchasing. Travis doesn???t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we???re happy with it and if we have any questions that he can help us with. We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you???re a part of the Forresters family. And we don???t think we will ever find a dealer who we can trust the same way we trust Travis Mummert. I very honestly give the top rating possible.
This was our second time working with this dealership and have developed a nice working relationship with Mark Brenneman. We have come to TRUST this employee because he's very knowledgeable, honest and great to work with. Although we were buying a USED car, Mark treated us with a great deal of respect. We forgot to check a small compartment in our previous car and called a few days later to ask if they found a tire checker and a small coin dispenser in the car. He said he would check it out. It had been a couple of days since the sale and the compartment was already cleaned out. When we stopped by the dealership, Mark presented us with a NEW and BETTER tire checker and even an envelop containing small change to replace what might have been in the small compartment. We was truly thankful and impressed! He certainly went far and beyond what he had to do. We hope to reward his kindness and wonderful service by encouraging others to check out Mark and this dealership. By the way, he called a couple days later to see if we had any questions about all the workings of the car that he had previously gone over with us. Great experience! Thanks Mark! Bob and Sandy
Everyone was friendly and helpful. Everyone knows their job and does it well. Everything was well organized. No pressure sales. I wouldn’t hesitate to buy another vehicle there. Good location easy to find.
Very professional. Informed me of the status early on, then when all work was done. For the repair, provided me options and recommendations . Very good experience for my first time using their service.
Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.
I followed Mike here when he came from another dealership. We clicked like white on rice. He's knowledgeable, kind, KNOWS his cars. Which you might like and warns you which ones to steer clear of. I will always use him as MY "car guy". That's important. You need a car guy. I trust him and that says something.
I found them online and they called. I looked at their inventory and found the van I wanted. I am a mom of a combined family of 6 kids. I went through a horrible divorce several years ago and finally on my road to financial recovery. They were amazing with financing and getting me the vehicle that fits my lifestyle. Thank you all from the bottom of my heart. You all are amazing.
We had a wonderful experience today with Brandon and Ashley. They had the whole deal worked out before we even got there. They worked with us and our situation. They were friendly and knowledgeable. Excellent experience that will bring us again!
Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
by Bob Y and 11month old son Bruce from Rockville MD
November 11, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.
Over the years, our family has purchased 12 different vehicles from Hamilton Nissan. Our salesman Will Swartz, is very knowledgeable on all models on the lot, and very honest. We have never felt pressured into buying a vehicle. Will, will take all the time you need to go over every detail you want to know about a vehicle. Will is the man to see for any of your car buying needs.
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
Satisfied with dealership. But unhappy about the $699.00 I spent with Battlefield KIA for the free oil changes, tire rotation, inspections, and detailing that Renn Kirby KIA will not honor. Wish I never would of spent the money..could use it for car payments. But Renn Kirby doesn't car..I'm only one little person.
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