Used Ford Explorer for sale in Frankfort, KY

My name is John and this is in response to a negative review I wrote earlier about Chrysler of Lawrenceburg Kentucky. I have just returned from Florida a couple weeks ago, late March, and wanted to check out the service on my Hisun before writing this review. I would recommend this dealer highly. We did have problems with the service of my Hisun side by side I purchased there last summer. I believe it was an employee caused problem. I don’t know all the details about this employee so will not speculate as to his reasoning or his status with this dealer. I dropped off my Hisun for service In November before heading for Florida for an extended stay. I called several times to see if the service was completed and got all kinds of excuses. To make a long story short when I called in January and talked to John, he took charge of the issue. Within a week, he had the oil filter from the supplier and my Hisun service was completed. They called my son in law and he picked it for me. They serviced my Hisun, apologized for my problem and did not charge me for the labor or parts. I had them order me an extra oil filter for the Hisun and hope it will be there when I stop by the dealership. I believe the dealership to be honest and did everything they could to correct the problem.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

Great Service and atmosphere!! Very helpful and patient especially my sales person Dee Charlton we after 2 trucks finally got what I wanted !!!!!!!!! Thank you

It drives really smooth & easy maneuverable vehicle,JAZZ SINGH STAR AUTO HELPED ME PICK IT OUT & it drives great,I’m so pleased on my purchase I’m glad I decided on the Ford Explorer

I bought a new Ford Bronco Sport from O'Brien Ford in Shelbyville, Ky..

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

O?Brien Ford have been great with my purchase of my Ranger and in servicing.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

Great experience and worked with me When no one else Was and gave me a good deal recommend to anyone looking for a car and a deal

Loved this car. It handled well and had very little mechanical issues. The times when it did break down, it was super cheap tp fix.

I seen a Dodge Durango at a great price and sent an inquiry then was contacted by Brandon that was respectful and answered all my many questions then went and test drove, worked out a price and left with the Durango that I absolutely LOVE! Looking for a vehicle can be frustrating and many we talked to wasn't kind or patient with all of our questions but Brandon went above and beyond. I would buy from them again and highly recommend them. Thank you and God Bless!

This is is a super good car never broke down for the 6 1/2 years that we owned it. The plastic components in our car are like falling apart (Probably because we have 3 kids who are really good at breaking stuff) but its not bad. In some SMALL areas the paint is starting to bubble but on the newer models ford has fixed this problem. We have used it for off-roading and let me tell you ITS VERY CAPABLE. Also in my opinion it looks nice.

i think they have the best car on a lot that ive seen in a long time,they all clean they have a good pick of cars

This car is easy to drive, great visibility and comfort, but also a workhorse for towing and hauling with a large cargo capacity. I've had three now.

The dealership gave a great deal and was very friendly. Would definitely buy from them again and recommend them to friends and family in the market for a car.

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

Excellent repaired that day ,computer read the problem they replaced thermostat ,that fixed the problem. I did not have an appointment . Valerie always makes it easy to get the job done.

So far my favorite own, ever. Plan to keep this going a while. Then go get another. I really do enjoy it. The styling, the performance, the whole package.

Made my first car buying experience great! Got a great deal and was treated professionally from start to finish. Very happy with the car, happy with the price, and I am happy to have worked with a good staff on this.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Ricky, Whittamore is absolutely awesome, kind courteous, friendly, patient and down to earth. A true and valuable asset to Paul, Miller and the Ford Dealership.

Awesome ride. Plenty of legroom. Best SUV I have ever had. The captains seats in the middle row make accessing the rear seats easy. Seats are very comfortable

I had found this f350 online and I like what I saw an better yet when I got there it was as it was discriped Process was very easy an smooth an they are a good dealer . Ask for beau he will treat ya right good guy an down to earth .

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Recommending what was best for me, not them Making the transaction very smooth and easy Doug and the team are extremely nice and not pushy

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Smooth and easy buy. Zach was a very good sales person. Very nice people to work with didn’t feel hurried rushed or pushed. Very comfortable experience as best buying a car can be.

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

We have the '22 King Ranch Explorer and just love it. We had sold a 2013 Lincoln MKT and thoght it was the best car we had ever owned- However this King Ranch is top of the line and do not know what else you could add. Excellent driver-lots of safety things-extremely comfortable and very easy to love. Extremely quiet-yes more quiet than the 2013 Lincoln.

Talked to Stephanie on the phone and through text. She was able to give me all the info I needed and was very friendly. Called a few days later to pay the shipping fee up front to order my new truck.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Matt and Hunter at Carmax really made this the best experience for me. Matt worked with me through phone and email up until the day I went in. He was very informative and assisted me through the entire process. Hunter was the salesman I worked with when I went in. He was accommodating and polite. I didn't feel the "pressure" of a sales man at all. And he was very professional. I will recommend this dealer to anyone I know looking to buy a vehicle.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.