Josh Markey was our customer service rep and he was AMAZING made the experience from start to finish friendly, personal and painless. Ill recommend him to all my family and friends. The vehicle is perfect for our needs and we couldnt be happier!
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
AJ was amazing to work with! I gave him all the items off my checklist I required for a used car and he found a car to make it work! So happy with the customer service and the used edge, best experience ever car shopping! Thank you Monster Motors! 5 Stars all the way!
Purchased this vehicle from Bell Ford in May, 2018 and they completed the first service on the vehicle last Thursday. Vehicle has been great so far and the people at Bell Ford have been helpful as usual. We have been long time customers of this dealership and have always been happy from the sales department to the service department.
I would highly recommend this dealership to anyone buying an used car. Jeremy and Sam were so helpful in my car buying experience. They answered my questions promptly and made it a smooth process! Thank you!
I was looking for a used vehicle to transport myself and dog in comfort for a monthly drive of about 300 miles each way. I found a perfect 2009 Ford Escape (the 2009 Escape still had a high roof, all amenities, front wheel drive only, low mileage, a popular and dependable 4 cylinder and great seat comfort & support). The sales staff was friendly and very knowledgeable about the vehicle. Their sales application was only 1 page and with a 25% down payment (not mandatory) and my decent credit, financing and the whole purchase experience was easy and fast. They also knew the history of the vehicle since it was originally purchased there which was also very helpful. They also knocked off several hundred dollars and the vehicle had new tires, wipers, battery, etc. and was very clean. After the purchase, there was no second guessing. I was happy about the vehicle and am confident it will serve our family for years.
I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE. ACTUALLY HAVE NOT HAD MANY PROBLEMS, ONLY THE REGULAR SERVICE NEEDS. SERVICE MANAGER IS VERY NICE & HELPFUL.
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