Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 9, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
Micheal was so helpful. He worked very hard to get us the deal we needed. Michael went above and beyond to make sure each part of our experience was perfect. I highly recommend the Kia place and Michael Blackwood.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
I just want to thank Jason and Devron Cummings for all the help they gave me in finding the Ford Explorer I wanted. These were some awesome guys. If you would like to buy a car without having a pushy salesman then you need to go by and see these guys at Cloninger Ford.
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
I pulled into to trading places and drove around to check out what they had. I was interested in a Nissan Sentra and maxima but had questions about them which Nathan answered. I decided against them but Nathan didn’t stop there. He walked around the parking lot which me showing similar cars on the lot as well as a handful that hadn’t been listed yet including an infinit g25. Test drove it loved it and decided to buy it. The process was pretty quick and everyone was friendly and helpful.
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