Used Ford Explorer for Sale in Reno, NV

My best friend lives in Reno and she is always looking at new cars – she needs a newer one. She would look more often and more seriously but she is so uncomfortable dealing with the high pressure salespeople and the dealerships they work for. For that reason we went new car shopping together. I went along to give her more confidence and look out for her interests. Mercedes Benz was #1 on her list but she still felt intimidated. We were very pleasantly surprised to find how fast, friendly, and professional everyone was in helping us get a great price on a new Mercedes! Tom Diefendorf answered all our questions and made us feel at ease. He was intent on making sure we were treated like royalty and we certainly were impressed with his knowledge and enthusiasm for Mercedes Benz, AutoNation and the dealership. Our sales Associate, Scott Ratfield, was great! As usual, my friend dreaded dealing with Finance. But, dealing with the Finance Manager was an unbelievably pleasant process, My best friend has purchased new BMW's, a Lexus, and an Audi in this area and NEVER has she been treated so well until today. Tom Diefendorf and his team made this experience very simple and easy. She will be continuing to do business with Mercedes-Benz of Reno in the future, as well as we will be recommending Tom Diefendorf and Mercedes-Benz of Reno to all of our friends and family. Thank you for making our day a huge success!!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I purchased a 2016 F-150 truck last week and had a very positive experience. Mike Davis was a friendly, knowledgeable sales professional who thoroughly explained all of the vehicle details prior to making an offer. I am very satisfied with all aspects of Mike's "performance" in the vehicle buying experience, and will recommend him to friends and family. Also I would like to commend both Amer (Finance) and Wade (Service) for their outstanding client service. Amer got me the best interest rate for my new truck, and I appreciate his friendliness and expertise. Wade made a special effort to have my truck delivered after the battery failed upon arrival at my home and Mike came to jump start so I could immediately bring it in for replacement. Thanks to everyone for all your help and effort.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Jones West Ford is by far customer oriented and was nothing but professional throughout our car dealings. In fact, Jones West Ford was so great that I will buy my SUV with them within the next year. Mr. Mendez (both) were so polite and willing to make a deal for the organization. My husband and I usually buy from Carson Ford;however, Jones West showed us what real customer service IS ALL ABOUT. Thank you Mr. WEST for hiring such outstanding employees and an organization that takes care of the customer. We left feeling completely at ease and our 2016 F350 Platinum is beatiful. Nancy and Douglas Ramey, Carson City, NV

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I couldn't find an AWD Ruby Wine red Tucson Ltd where I live in Calif (apparently only 2% of the cars they receive from Corporate in Calif. are AWD) and so called Reno, NV to see if they have a red one. They didnt. I was going to settle for a white one that was coming in to my local dealer, when Sales Mgr Steve from Reno called and said he was getting a red AWD shipped in from Oregon; He sent a copy of the window sticker, and it was the EXACT car I was looking for! Even had most the added accessories I wanted, such as a trailer hitch. Then he price matched my local dealer, also making sure I got every rebate and incentive I qualified for. We did this all by text and emails. Car came in a few days later than he hoped, but otherwise it all went well. The Lithia Hyundai Reno dealership is across the highway from the main airport, making a flight or one-way rental car an easy way to get there for out-of-state purchasers. Chris, in Finance, carefully explained what I had to do to register the car in California (I need to Calif. smog test a brand new 50 State certified car??!) and gave me a 15 day temporary Nevada registration so I could drive it the 260 miles home. Salesman Ali explained all the many buttons and features, 'paired' my cell phone, and signed me up for all Hyundai's online programs that tie in with the car's many features. I was playing with the Nav, XM Radio, sunroof, etc. all the way home on Hwy 80. The car got over 31mpg at 70mph, which is higher than it is rated. I love my new car!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

We had done extensive research on the F-150 options & pricing. I contacted the dealership via the internet/website & within a very short time was contacted by Salesman Bob Brown. Bob was knowledgeable & quickly able to offer selections from inventory. We went to the dealership & evaluated the truck that best fit our interest. Within two hours we were done with the purchase. We now have an awesome 2016 F-150 Lariat. Bob made the whole experience painless, no pressure, & actually quite pleasant. I would completely endorse Jones-West Ford if you are looking for a fair deal & ask for Bob you will not be disappointed.

I was traveling thru CC on my way home from Reno. I heard a strange grinding g noise in my left front tire. The service people (Todd) got me in (obviously, I didn’t have an appointment) and checked it out. Turned out to be a rock. The fact is, they helped me out, in a bind, and I really appreciate that.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

We tried to get servicing at Subaru for my 2017 Subaru Outback but after being unable to schedule online and no one calling back after speaking online with representative we found out the service could be done by any Lithia service center. Called Volkswagen and they were able to get the service done on the same day. Stephanie Bourquin Clarkson was instrumental in assisting us with getting the servicing and Richie, Carlos and Brenden all were so helpful and great in expediting the service appointment. It only took 1 hour for the oil change/filter change, tire rotation and they also washed my car. Will definitely come back for servicing.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Came in ready to buy had zero pressure great service was provided water and coffee w/o prompts. I was at the lot a total of 45m from start to finish Sandy and Josh helped me get all the work settled efficiently and effectively. W/o asking they took off an additional $1000 and filled my gas to the top.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

My car buying experience at Lithia Reno started in early January '17 when I was home for a short stay at Christmas. I had shipped my 2011 Outback to Hawaii in October and knew I would need a car when I returned from Hawaii at the end of March '17. I knew I wanted another Subaru Outback so I went down to the Reno dealership to look over and possibly test drive the vehicles. At that time I met Tomas who spent time showing, explaining new features and letting me test drive a new Outback which convinced me of the model, upgrades and color I wanted. However I told Tomas that I would not be buying until late March when I planned to return to Reno but would like to keep in touch on pricing and financing until then. Tomas agreed and kept me informed by email. The day after I returned in March, 3/24, I met with Tomas to make my purchase. Unfortunately the color I wanted was not in inventory and would not be available until April 17th. But I also wanted to take advantage of the 0% financing available through March. So in order to make my purchase by the end of March, Tomas and his manager found the color of vehicle I wanted at another Subaru dealer and arranged to bring it to Reno. On Tuesday 3/28, Tomas called and told me that my vehicle was at Lithia. I went down that same afternoon, sat down with Tomas and Jesse and finalized a purchase (including credit check and financing) and drove my new Subaru home in less than 3hrs! What could be easier! Thank you Tomas for the excellent personal service! And thanks to the entire Lithia sales team!

this suv has met all my needs. it is very comfortable rides great and has plenty of power.the inside door handle could have been placed in a better spot but that is my only gripe.

Ohhhhh, we were soooo eazzzeeeeee !! We got so much wool pulled over us you'd think they were sheep ranchers. Don't know if we were fleeced or sheared !! SERIOUSLY, WE WERE TREATED WONDERFULLY. Picked a miserable day for a test drive , 5 Jan, 3-4" snow in an hour, but it let the Subaru show off a bit, and the rest of the day just got better. They provided intelligent answers to all our dumb questions. We got down to a good price in 15-20 minutes, and then Paul, Brock, and the finance team kept things rolling until we had our keys and were on our way to lunch, about 3 1/2 hours, total. Pleasant and Professional. Thanks you, Paul, Brock, and Lithia Subaru. Norah & Marc

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I had some complications that they handled perfectly. I was closing on a piece of real estate, a ranch, and for tax purposes, I needed to take possession of the property prior to taking possession of the two pickups I was wanted . Brad and Bob located the exact trucks I wanted (I had my list of requirements), got them to the dealership, let me check the vehicles out, take them for test drives, and then held the vehicles for another week waiting for my timeline to complete. Once I was ready to pick up the trucks they had all the paperwork ready for me. I don't think it took 15 minutes to complete the deal - and everything was as advertised with NO LAST MINUTE surprises. Then, they took the time to thoroughly go through the vehicles - the technology is fascinating and extensive. Nevertheless, they knew each element and were capable of explaining each of them to me. If you like Ford pickup trucks, and want/need one - and who doesn't want/need one or two of them - then go see Brad and Bob at Jones West. If they can handle my situation then likely they can handle yours and they will do it willingly and with a smile.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Feb 2016 marks my second purchase of a RAM pickup from Reno Dodge - and the entire purchase experience was PERFECT! I was away from the area when I decided to purchase a used pickup and logged onto Auto-Trader to find a used truck. The best deal I could find on Auto-Trader for my price range was a NEW 2015 RAM! It was priced thousands below used trucks (that already logged 20-50K miles!). I was shocked! Certainly believing this was going to be a bait-n-switch experience - you know??? "ONLY ONE AT THAT PRICE"???. (after all, it had been several years since the purchase of my first RAM from Reno Dodge - and there was a change of management), I wrote to their internet Sales Manager, Victor Milligan. Victor responded with a SIGNED WRITTEN QUOTE via email! I still wasn't convinced however, I responded to Victor via email and made an appointment to preview the truck the following week. I also asked if there were alternatives if the advertised black pickup got sold before I returned to the Reno/Tahoe area. He assured me there were at least 2 more identically priced and equipped (in black - and at least 5 others in other colors)! I arrived in Reno 2 days later, showed up for my appointment and Victor had the NEW BLACK PICKUP cleaned and waiting for a test drive. I shared with him my concerns about getting the proper financing, so he introduced me to the Sales Director and the Finance Director. I met with them for a brief 5 minutes to state my requirements for financing - and they committed to meet my objective to the best of their ability - making it clear there were no guarantees. Their commitment satisfied my inquiry. So, while Victor wrote up the contract (with an even better deal than the advertised price due to the method of calculating rebates and finance charges to provide me with the best discount possible - thank you Brian Costello), Finance worked their magic (Thank you Scott Rogers) and secured a program that exceed my requirements (thank you again Brian Costello). The paperwork was completed (Thank you Eddie Hill) whilst Victor had the truck given another cleaning once over. I walked in the dealership at 6PM. At 7PM, I drove away in a NEW TRUCK, FULL NEW VEHICLE WARRANTY, ROCK BOTTOM PRICE, AWESOME FINANCING???and smiles all around. Thank you Victor Milligan, Brian Costello, Scott Rogers, and Eddie Hill - the Reno Dodge team that made this vehicle purchase experience the best I've ever had in 42 years of car/truck buying! I will continue to be a fan of Reno Dodge - and I will continue to provide excellent recommendations and referrals to this dealership.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Very happy with service department. Lisa Chesney, service rep. Understood our situation-broken water pump and 250 miles from home. Big thank you to Lisa and her mechanic. Car is running fine.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Thanks to Capital Ford's trained mechanics my 99 Ford Expedition is still running good and keeping me safe on the toad. Yes, I have had some tune ups and repair work done but I can count on Capital Ford to give me honest estimates and guaranteed results. Doyle, Todd, Monty and Rob have exceptional job skills and their exceptional customer service keeps me coming back!

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

Capital Ford helped me buy my dream car! I knew what make I wanted but wasn't sure what vehicle package I wanted. I test drive 2 vehicles and fell in love with the second vehicle. Ford was extremely patient, understanding, and they listened to where I wanted my payments to be. They went above and beyond to ensure I was completely happy with my vehicle! I would go back again and recommend my friends and family! Wonderful environment and no silly business! Thank you capital ford!!!