Used Ford Explorer for sale in Waynesville, NC

Just wanted to Thank Franklin NC Ford very much for their OUTSTANDING Service Department led by Bryan. We had the FordPass throw us some fault codes indicating a problem with our 2019 Expedition engine/power train causing a significant loss of power. With us being from out of state (Darlington, SC) we called the closest dealership-Highlands. Well Bryan took the call, knew immediately what the problem might be based on the codes given. Even though they were slammed with service work he said come by next day (News Years Eve day by the way) and they would give it a look. Bryan remembered the call when we arrived the next morning and personally handled our situation. Car was fixed in 20 minutes! I can not tell you what a relief it was. Bryan, the entire service department, and even some of the sales folks greeted us with a smile and made us feel welcome. Today, this world can be one of conflict. Bryan was a breath of fresh air, professionalism and kindness. I am happy to confirm there are still GOOD people in this world who do actually want to help others. I highly recommend this dealership and their great customer service. They say they are customer centric. Well, they certainly are! THANK YOU FRANKLIN FORD!

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Nate and team always provide exceptional service. Friendly and professional. They go out of their way to make you feel comfortable and welcome. The new facility is beautiful. I highly recommend this dealership!!!

This car was gorgeous, royal blue. It exceeded every expectation i had as far as style and comfort are concerned. We have a big family so the third row was convenient and folded so nicely when unneeded. Sunroof and moonroof. Heated and cooled seats. Heated steering wheel. It costed entirely too much in gas and had a lot of computer glitches (in display screen not performance). Transmission acted a little funny one day so I decided to upgrade. Granted It was a 2013 not brand new, but if Ford isn’t built to last more than 8 years, I’m moving on.

My experience buying a new car at Asheville Ford was awesome. My customer service rep, Ali Mousa is fantastic. She is extremely knowledgeable about cars, listened to me and understood what I was looking for, took her time to find the right vehicle for me and walked us through every step of the process. I went from just looking to buying because of Ali's investment in me. To further my pleasant experience, Brent, the Finance manager took time and made sure I felt good about my purchase agreement. If another car is in my future, I want to work with Ali and Brent again!

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

i drove from sautee ga i saw on guru they had a 2004 ford sport trac i been have pleased with it i would recommend them who every a car

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Went 500 miles to buy truck.it was just as Kenny our salesman said it would be,even called to make sure we made it home ok do to some bad weather in mountains on my way home.very happy,mike and Julie

I have been a Ford driver for very many years and have owned Mustang GTs to F-250s.I love the styling, drive, comfort and power. I'm most impressed with the comfort when towing my boat. We live half the year in Coastal North Carolina and half is SW Florida, so our boat commutes between the two. Switching from an F-150 to the Explorer I was concerned, but the Explorer handled the job without any problem.

This is a used car dealership. They seems to know their stuff very well. The gentleman from the commercial with the beard looked at our trade in very closely and was very particular about the condition, which makes me think they are the same with the vehicles they sell. We purchased a 2017 Subaru Outback and were pleasantly surprised with the service. I’d give them an A grade overall.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

This is my 2nd purchase from Sunshine Chevrolet. These guys have some of the best quality Used Vehicles in all of Western NC. Spoke with Seth a few weeks ago and let him know what I was needing for a Used SUV. He reached out to me last week and said he had a match. The 4Runner was exactly like he described. Worked with Brandon & Gary on my trade evaluation and also pricing of the 4Runner. Zak had me in & out of the Finance Office in less than 15 minutes all while providing me with the best products to help enhance the ownership of my 'new' used 4Runner. I highly recommend these guys!!

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Franklin Ford has been great for all my vehicle needs. Between my purchase, warranty and service, I will go back every time. Buying a truck has never been easier.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Very helpful and friendly. Service department is the best! People drive miles to use their services.

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

quillan was great i was in and out in less than an hour including insurance and financing, thanks to sveryone for a great job bob r

Awesome ride. Plenty of legroom. Best SUV I have ever had. The captains seats in the middle row make accessing the rear seats easy. Seats are very comfortable

I purchased a used car sight unseen from this dealer in April, 2021. The process couldn't be easier and these guys were fantastic to deal with! From Brandon in sales to Josh in Finance, you will not find a better group to work with. The car I purchased was a fantastic deal and well worth the extra effort to drive 4 hours, and the process was the easiest, smoothest and fastest of any car I have purchased at a dealer!

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!

Great customer service, friendly, knowledgeable. They emailed me with updates. I came in the next day and purchased. The dealer detailed the SUV, plus instructions on the vehicle accessories. Thanks guys, I'll be back.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

My wife has been searching for a specific vehicle and package. She found it at Auto Advantage and proceeded to complete an online inquiry. We received a call from Richard. He was easy to talk with and never seemed like the usual car salesman. Richard answered all of our questions and was patient. He was never pushy which was a nice change from previous experiences. We proceeded with the online application and decided to drive three hours the next day. We arrived a few minutes early and we were invited into the dealership. The facility was clean and inviting. The vehicle we were looking at was in the showroom. The sales staff was polite, relaxed and ready to assist without hovering. We asked for Richard and waited a couple of minutes. Richard was great! I would recommend asking for him when searching for any of your automotive needs. He was patient, informative, helpful, and made sure our needs were met. If the vehicle we looked at did not fit our needs he did not want us to buy because he wanted us to be happy and have our needs met. Jason the "document guy" even let us look at his vehicle because it was the other vehicle we were considering and they did not have one for sale. That was cool and even more proof they wanted us to be sure we wanted the vehicle. When we had a question Richard would research all options so we could make comparisons. He provided facts and did not manipulate numbers to favor what they had for sale. We began negotiations including our trade in value. We were given a very honest trade in value and the no haggle price was acceptable. Once adding all of the numbers together it was not quite the value I wanted. Again we were never pressured to make the purchase. Richard helped adjust numbers and we made an agreement to purchase the vehicle. Then we moved into Jason's office to complete the documentation. He informed us of options we had for our purchase but never tried to "make a sale". Documents were completed we said our goodbyes and we took off in a new to us vehicle. The experience was great! Probably our best buying experience ever! Nice facility, personable and helpful people and we were never pressured. I strongly recommend Auto Advantage! Ask for Richard.

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Bought a new F-150 and our experience was good ? Sales person had all of the paperwork ready and the truck cleaned up ready to go. Brent was awesome!!!

I love my explorer ST. It has a high class feel with many up grades. No issues with it at all. Previous owner took care of it.

First time car buyer, and car buying has always made me nervous especially how some car dealerships and salesmen can often be. I worked with Justin Eldridge aka Buford who is a new salesmen with Toyota but seemed like a pro, if he did not know the answer to some of our questions he would ask someone who did as he is still learning but this also helped for me to feel heard with my questions! He was awesome! He did not hassle me or my fiancé and gave us plenty of time to look over the car alone and make our decision. Once inside everyone seemed very pleasant and following CDC guidelines for Covid. We also worked with Alex in finance who was also super nice and had great people skills! Overall this was the best experience I could have asked for. I am in love with my new 4Runner! Great job Toyota of Asheville!

Probably the best SUV my wife and I have owned and we’ve had many different makes and models since 1992. The styling must be good because a lot of other SUV’s are copying it.