We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
The service rep was genuinely friendly, and the service was completed within the estimated time-frame. I was completely satisfied with the experience, and plan to have this dealership service my car in the future.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 4, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Ron Goode was the salesman we talked to. He was extremely helpful and answered all of our queries honestly. We have a average credit so I didn’t think we would get approved but Ron and Peter never gave up and we walked out with a new Hyundai Elontra. We couldn’t be more excited. If your looking for a new or even a new car Ray Skillman is the place to stop.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Paul LaGrange helped me a TON with my first car buying experience! He was awesome and so helpful! I had not a lot of knowledge when it comes to buying a car and he helped me so much. I really appreciate everything he did for me.
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Unlimited Motors was the last dealership that I visited on my long car-shopping journey. In hopes of finding a new car quickly, I decided to give them a try. I looked at the original car I was interested in on Unlimited Motor's website and test drove it. I decided it wasn't for me, which then lead me to another car on the lot. I decided to purchase my 2015 Nissan Altima that day, without any hesitation. I knew it was the car for me and Spencer at Unlimited Motors did a great job at helping me find my car. He stayed after closing to see that I would get to purchase my car and made the buying process super quick that week. I definitely recommend Unlimited Motors for your next vehicle purchase; they have lots of different vehicles on their lot and great affordable options!
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