Very Good, Lou explained the repairs in detail. Was friendly and offered advise on general maintenance. He was this way with everyone who came in to have their cars serviced. PS the car drove better than it had in years.
Lisa Boraccino was amazing from the beginning to the end of my car-buying process. She made the experience of trading-in my car a breeze. If everyone had her as their agent when buying/leasing a vehicle no one would ever be nervous or hesitant again. She is warm, kind, and efficient. I would not hesitate to recommend Lisa and the rest of the Gervais Ford team to anyone.
I purchased a 2016 Fusion Hybrid last year. Very good experience with sales staff.
Recently was in for routine service, and the service staff was great, had my car ready when promised. I also used the shuttle service, which was so nice.
Great dealership, great people!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 6, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
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