Buying a car was actually a very pleasant experience. Everyone was so friendly and Ralph was helpful and knowledgeable about every car we looked at. He and Anthony made our buying experience easy. We would recommend Brevard Value Motors to anyone.
Dealership service department does a great job theyre all very professional and nice. Some of the prices are a bit high like when shell wiper blades at $17 apiece and the price to put on new tires if we had them shipped there.
This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
First time at this dealership and it was a great first experience. Manny hustled and made sure everything was perfect and I left with exacly what I wanted and worked with my wants and needs. Very satisfied and will deffanitly recommend this dealership! Thank you Manny for all the help.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Really nice experience leasing my new 2k19 Explorer
by Yorc3 from DealerRater.com
December 5, 2018
Very good experience leasing my new explorer 2019, the salesman who helped me, Joe Wolfe, a very kind person, besides taking the time to review and explain everything in detail. In addition, all the staff was very kind and helped the process without complications.. I definitely recommend Joe Wolfe and this Dealer to buy or lease a car ...
Stephen m bough a 450 GL from mike very honest about the vehicle and the price. Excellent customer, when the extra mile to get me great finance, no hidden fees, and I will go back and purchase another vehicle from best deal auto.
Went here to check out some trucks. David Pariso was very easy to deal with, and was not pushy. I went in picked out a truck, test drove, did all the paperwork and tags, and heading home with my new truck within a few hours!
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