The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
My father just purchase me a used vehicle they had great customer service far as answering the questions we had for them .We got a trade in vehicle older truck they was nice enough to change the battery to a new one .
Heard rattles coming from the front end of my Mariner. They identified the lower ball joint and rear stabilizer as needing replacing. Finished job in less than 1 day. Rides like it has 70,000 less miles on it. Good job!
I flew from Baltimore to Cleveland to buy a 2015 Ford Transit 250 Van. Glad I did. I checked up and down the east coast and couldn't find a better deal. Had the deal done on a Saturday and drove home to Maryland on Sunday. Had a few minor issues after the sale that Valley Ford promptly fixed. Thank you to the entire sales staff for making my trip successful and worth the extra cash. Now "Betty" is home with me, and she's the pride of the neighborhood. Thanks again, Bob
I just got a new edge from this dealership and I love it!!! They made sure to get the exact suv I wanted and I was not disappointed! Everyone was so nice and accomidating! It's a shame to see someone leaving a negative comment about the patriotism of valley ford. I can personally say they are an amazing patriotic company that fully respects and supports our veterans! My husband served our country for six years and is lucky to be employed by valley ford. They have always been supportive of anything he needed when was serving and still continue to do so. I wish more people would be realistic when it comes to buying a vehicle especially a used vehicle. Dealerships can only give so many discounts till they are losing money on deals. It has nothing to do with the company's patriotism. I think the bigger issue has to do with people complaining for their own selfish gain. Which is truly a shame since our brave men and women make an amazing sacrifice so unselfishly. Thank you to all men and women past and present that serve this great nation and thank you valley ford for choosing to support all those men and women.
Was shopping for a used car and we stopped in. Owner was a really nice guy and tried to help us find something that would fit our needs. He didn't have anything on his lot at the time but told us he would keep and eye out and even pointed us in to other dealers for possible options. Was very helpful.
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