Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
This was a very pleasant buying experience. The sales staff was very friendly and easy to work with. The car had just arrived on the lot and had not been detailed when I test drove. After they detailed it, it looked like a new car!
My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
I came in early so I could make appointments I had other places that day but, after 2 hours and 40 minutes I was finally out the door having missed my other appointment. Might not sound that bad but, I was only there for 2 tires. The person at the desk seemed understanding and offered his apologies. They were struggling with their tire balancing machine which I understand but, being a place that does tons of tires this shouldn't be something that puts you down for hours. I would likely pay the few extra bucks and go somewhere else that I've had better experiences with in the past like express oil or greys tire services.
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