My salesman, Jeff Barnes, went the extra mile to accommodate my schedule. My wife was in Cleveland Clinic. I was staying in Cleveland 3-4 days and returning home for a day or two. On one occasion, Jeff was willing to give up a day off for the lease purpose. I had to cancel, he worked around my schedule to complete the lease process.
Next to my 1973 Chevy Vega, the Ford Flex is the b
by Joe P. from Newport, Mi
December 9, 2018
Too bad Ford Motor Co has decided to stop production of this make of vehicle. Its the best car I have owned in a long time
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Best car I have ever owned
by mslusher from Worthington
January 7, 2019
I had one for 6 years, put 235,000 miles on it and the only thing outside of regular maintenance I had to do was change a fog light. I gave it to my son, the car has 250,000 miles on it now and still rides like brand new
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
Most comfortable ride with room to spare
by Alien72 from Binghamton
August 27, 2018
I have no problem getting in or out of the Flex. My granddaughter always asks to ride in my limo! The comfort of the ride is beyond my expectations.The room available for each passenger is amazing.For a almost 10 year old car it is still mechanically dependable . We have 2 Ford Flex in our family and both are loved.
I had my eye on an '08 Avalanche. On a late Thursday evening, I called and spoke with Chuck to see if the vehicle was available. Friday morning, I made the trip to the Oregon, OH location from Grove City, OH (2.25 hour trip). I met Chuck within minutes of arriving and I was driving the truck within 10 Minutes.
Chuck was VERY personable and engaging during our time together. My limited interaction with Dana, loan guy; I believe went accordingly. During my time at their location the staff was cordial enough.
Simply put, the Avalanche was there and available - I wanted it. There was no "bait & switch". There were no high pressure sale tactics, up-saling or other shenanigans presented to me. My purchase was straight-forwarded.
I would purchase another vehicle from City Wide Auto Credit, again.
73,000 the engine had to be replaced
by Michael from Sayville
November 19, 2018
2010 Flex awd. 73,000 miles the engine went due to a faulty water pump leaking into the crankcase causing the main bearings to seize. Ford refused to replace the engine, so it was an additional $6000 to have a new one put in. This happened 3 days after the final payment
Always a great experience. Doug is always extremely helpfully!
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
Excellent service department. I scheduled an appointment for an oil change and tire rotation and service was performed quickly while I waited.
Ford flex im in love
by DaniellaSS from Daytona beach, fl
September 24, 2018
Thie car was not only asthetically pleasing exterior amd interior, it has sixth row seating, drives smooth, motor feels strong. Best car ive owned in ten years i absolutely love it. Ive owned a few Nissans, a few corollas, and a ford taurus, and i must say the flex has beat them all in my heart.
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
Most Comfortable Car I owned.
by Asim Khan from Farmington Hills, Michigan
July 25, 2018
Very spacious and very stable. I drove it all the way from Houston and never felt fatigue or tired. Good value for the money. Low maintenance. Very reliable and comfortable. Can easily haul 7 adults. Very spacious third row seating. Lot of head room and leg room for all three rows.
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