I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Best experience I have ever had buying a used car. I called ahead of time and asked them some questions about the car that I ended up purchasing and they were upfront and honest about the condition of the car. Small place, but they sure do operate more efficiently than the bigger dealerships that I have bought from in the past. Will recommend Tony and Diamond Jim’s to all of my friends and family.
I was shopping for a truck and they were very responsive and provided extra photos when asked. Ultimately ended up going with a different model truck from another dealer but that wasn't any fault of Auto Plex :) Don't hesitate to deal with them!
Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
The staff was able to get me a appointment on short notice before I took a trip. They got my car in exactly when they said and has it back to me shortly before the time the estimated for the service. I appreciate that my time was not wasted waiting and how friendly they were
Exccelent customer service,friendly admispher quick service.minor error taken care of immediately.have no compliants about the services rendered.would recommend to families and friends.I was also satisfies with the price I believe it was fair. Thank you to the persons responsible for the services and hospitality.
Caleb greeted me at my car I pulled into the service drive. Was very pleasant. Came into the service dept for oil change and to have the snow tires put on the vehicle. Service was quick and all details of the vehicle were explained Highly recommend seeing Braeger Ford of all your automotive needs
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
I wasn't able to purchase the car I wanted because of the price, but the sales man helped me, even after backing out from a deal, find cars that matched my criteria and were in my price range! It means a lot to have such curtesy to take the time to look for the perfect vehicle for me.
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
The staff was extremely helpful and took care of me. Caitlyn was great and made the process easy. I called on Thursday and they had the truck I was looking for there on Friday. Thanks Van Horn staff !
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