Although the waiting room was pleasant it took 3 hours for the airbag issue, correction of front lower arm bushings and a new cabin air filter. Also, I had scheduled this work for Monday (Nov 26), but ???somebody??? put the wrong date in the computer. To be fair, you rescheduled this appt. for 2 days later.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
Took car for service. The staff was nice and explained what needed to be done. Quickly gave me prices. Wait was not bad. Had several things done so expected a longer wait.
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
Not only does our dealer service all our cars, they give us good prices on tires. You may find them a bit cheaper somewhere else, but not with the back up help our dealer gives us over the life of the tires.
by Buddy032572 from Bowling Green, Va
January 4, 2019
This car is really great. It averages mid to upper 30's mpg. The ride is smooth. And with the Bluetooth, I can safely talk to others on the phone. One of the best cars that I've owned.
It is always quick with friendly service. Everyone is always willing to help out if they can. Also the shop is always clean and neat.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
These guys made this whole car buying experience a breeze!! They took their time and listened. They also made my daughter feel she was important in this buying experience!! We will be back for HER car later on!
Most reliable car I’ve owned
by Yerrrr from Lake worth, FL
December 2, 2018
Great little car, good on gas, reliable, made my life easy knowing I didn’t have to worry about my car breaking down all the time.
I generally equate visiting car dealerships with having teeth pulled without novocaine. These guys don't make it feel that way at all. Ben was very polite and helpful as well as being fun to work with. He answered every question I had and made sure I was satisfied. I got a great deal and a car I'm very happy with. The finance department was helpful and got me out the door in a timely fashion. It was an overall great experience and I recommend this dealership highly.
Love my car, but......
by Bea from Harrisburg, PA
January 12, 2019
I love my Focus; bought it new. It gets great gas mileage and has plenty of pep (stick shift). I have about 180,000 miles on it and have just had normal maintenance done on it. But, I'm seeing a lot of rust on it and am not happy with that. It seems to be an all around problem with Fords--so I will not buy another Ford again. Going to look at Honda's instead.
It was a grate experience/ Judy and Brian went above and beyond to find vehicle with near perfect options for us. My second time at this dealer and while both times were great, Judy was a jewel to work with.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Friendly employees and very helpful. Got me exactly what I wanted and made the entire process easy and stress free. Doug and Matt do their jobs extremely well and it was a pleasure doing business with them. I am so happy with my new Ford Escape. Thank you so much.
Fuel Efficient and fun
by SchretzmanA from Newark, DE
January 1, 2019
The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!
Very helpful every step of the way. Thoroughly explains everything so you dont feel lost. All around a great experience and will reccomend to all of my friends.
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
Had a great experience at the dealership. All work was completed to perfection and ahead a schedule. Josh Hussy goes that extra mile to insure to insure all work is completed correct. John Desmon always has me covered and well taken care of.
Good looking small car
by Arjun from Camp hill
January 5, 2019
This car is a gem of the small car category
I love the features including leather seats,heated seats,navigation,Remote start
This car comes with enough storage space for a small family
Had broken belt in right front tire. You replaced and did not charge me for that tire Thank you for believing me when I told you that the tire had to have been damaged before I bought the vehicle because it was pulling to the right when I drove it off the lot.
Greatly designed car both in and out
by by35 from Oshkosh, WI
December 28, 2018
This car fits perfectly for my needs; it is fun to drive and handles very well. I love the design and comfort of the interior and the SE package makes the exterior very appealing.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Love the hatchback design but the transmission suc
by Focus hatchback from Henderson, NC
December 14, 2018
Beautiful hatch back and the blue candy paint is beautiful, I bought this car for my wife and she loved it until about 10,000 miles the transmission starting slipping or shuttering . Carried it back to The Ford dealer and I was told that the tranny was supposed to slip or shutter when it shifted . I was told that there was nothing wrong . I asked the Ford dealer why did it take 10,000 miles before it started this shifting crap !!!! I have purchased 5 new Fords over the years and I am very dissatisfied with this 2017 focus. It’s time to trade before the warranty runs out !!!!
My Husband and I couldn't be more pleased with the Outstanding customer service we received while working with Danny Groves . We are repeat customers at Rick Ball Auto Mall and we are very happy for everything Danny and his team have done for us. We will be back and will be letting our friends and family know where to go and be treated like a Star.
Best car so far!
by DeadmnDrivin from Toledo,Ohio
January 2, 2019
Kick xxx interior , really impressed the gas mpg seems to be right on with msmpg so thats a plus touch screen is big and easy , heat get super hot! lol just a joy to drive!
Sam helped us every step of the way in initial research, test driving, and purchasing process. Very straight forward and friendly, I can recommend dealing with Sam to anyone interested in purchasing a Volkswagen.
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
Outstanding service. Mike Slinkerd helped me out greatly
by Jacob2018 from DealerRater.com
November 30, 2018
I was treated with great respect and accommodation. Mike Slinkerd set me up with a fantastic deal and I was extremely impressed with my purchase
Nicest Car I have ever owned
by grandmagotacar from Coalgate
December 31, 2018
I absolutely love this little car! It has so many quality features that I can't believe it is a economy car. I could not be happier with my selection and the value for my money.
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