Used 2020 Ford Fusion for Sale in Gilbert, AZ

Salesman was very knowledgeable and professional. He answered all of our questions and made good suggestions

I have always been leery about car dealerships but Autonation has been such a pleasant experience. This will be car #3 for my family in the past couple years from Autonation. We bought my husband's 2016 Silverado, and my 2016 Malibu from the Arrowhead location, and now our son is going through his first car buying experience at the Phoenix location. Svitlana has been amazing! Even though we told her we would likely not be purchasing today, she spent hours with us, test driving multiple cars, and asking questions, finding out what my son wanted and needed. It was all about US! She listened and got to know us and made us feel valued. I am so glad my son had a pleasant experience, as my first car buying experience at his age was terrible!! We did end up finding the perfect car and will be going back today to get it. Not ONCE did we feel pressure or pushed, only welcomed and valued. Thank you once again Autonation for a pleasant experience, and especially to Svitlana, for all the time you spent with us making yesterday a wonderful day for our family. We just love you! (And my son has already recommended you to another friend!!)

Fantastic service! We were not sure about getting a car and they were patient with us and kind.They answered all of our questions,worked with us on payment and cost and helped us thru to the end.The shining all stars were Robert Ramos and Christian ( financing)and supervisor who also stepped in to check on us. It was a wonderful 10 star*Experience and i will recommend to all my family and friends.

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

I popped in to camelback ford dealership just to get an idea how much a new family truck would cost. Eric had contacted us after we inquired on USAA. I found Eric at the dealership and within an hour we had completed a test drive and a list of must-have???s for a new truck. We also went back and forth in email figuring out towing capacity so we could shop for a travel trailer as well. The test drive truck had the ultimate tow camera package, which immediately became a must have. By that same evening, Eric had found a 2018 F250 lariat at a dealership in Tucson that fit all of our criteria. The next day, we signed paperwork to get the truck from the other dealership. Finally, the day had come. The 3rd evening, we took the whole family to the dealership to pick up our new truck. It was beautiful. Eric had found us a gorgeous Ruby Red 2018 F250 Lariat, crew cab with a long bed. Paperwork was signed and finally, we took possession of our new family vehicle. The whole point of this venture, is to have a family vehicle that will tow a travel trailer that will become our home for the next 2-3 years as we find travel nurse assignments all over the U.S. We are heading to New Hampshire first. Eric loves this and we talked about our crazy family adventure a lot. He was more than a salesman, and went out of his way to make sure we were taken care of through every step. Every question was answered or researched. We couldn???t have been happier or more comfortable making such an important purchase. Thank you, Eric!!

Robert Sisk is the most helpful salesman we have ever dealt with. He went above and beyond to help my mother and I find just what we needed in a new vehicle. In April, I needed to have a below the knee amputation on my right leg. I was going between the hospital and rehab facility for two and a half months with a total of 5 surgeries and then a sixth surgery as outpatient later. During this very trying ordeal, my mother took her Taurus in for service and told Mike Alevizos about my surgery when he inquired if I still liked my Equinox, and she told him that we needed information on hand controls for my car. Mike referred my mother to Robert, who handles their handicap division and she told Robert that what we would really like would be a vehicle that could accommodate two Pride Victory 10 handicap scooters inside it so we could travel in the same vehicle again now that both of us would need our scooters every time we went out. Robert said that they do have a van that would work and then told her about the Transit 350. Robert kept contact with my mother while I was in the hospital and rehab and then drove one of the vans to our house to pick us up and take us to the dealership to see another on that had a different type of lift on it. Robert worked tirelessly with us over a few weeks to find the right size van and have the right type and length of lift to fit our scooters and have other features that we needed. He was so pleasant and helpful to work with, it made the whole process much less anxious to turn in both of our vehicles and go down to just one. He even provided over the phone support when we had to call him about something we forgot how to do in the van. Sanderson Ford has been good to my mom with two car purchase in the past, and we are very grateful to Robert for guiding us through this purchase since we had no idea how to go about buying an accessible van. Thanks Robert!!!

At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.

Suzie F. did an awesome job helping me get my truck fixed with a great turn around time. I always go to her whenever I need service done on my F-150!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Best car buying experience I have ever had. FERNANDO was amazing! He was very helpful and wasn't the pushy salesman. He was very patient as I am not the easiest person to please when buying a vehicle. But after viewing 6 cars and 4 test drives later, I finally came to an ultimate decision that he made me feel comfortable about. Not to mention their financing team worked their magic and got me a really sweet deal on payments and a pretty low interest considering my credit score. Ashley, in finance, was super helpful as well and gave me a few pointers on how to pay off the vehicle quicker and to make the interest lower in the future. I felt a good vibe with all the staff and didn't get that shady just put you in any car that would benefit them scenario. Fernando made the process as smooth as possible and even gave me a fair offer on my trade in which was a MAJOR clunker on the outside. I highly recommend this place and if you go to ask for FERNANDO. He is the best! Thanks guys loving my new car!

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!

It's possible that this is one of those best kept secrets Nestle over in Tempe. I was given a great deal on a used truck and the people bent over backwards to make sure that when I rolled out of there the truck was safe and the one thing that stands out most for me is that the two tires on front were not good tires by any means so they picked up two new ones and put them on front and this was an as-is sale but I respect them and I thank them. I suggest strongly if you're looking for a car or truck that you go take the time and see them talk with them there Fleet Services something that I wasn't able to use yet buying a truck from them and the experience you more than qualifies them to say I will go back and buy another truck from them as my fleet grows

When Roger Farney (Internet Sales Manager and a class act) told me I would feel like a member of the Coulter Family I was somewhat skeptical. After all, car salesmen...... However, I must say that after receiving Top Notch service and professional treatment, both from him and the VERY kind Finance Manager John Harrell (a fellow shooting enthusiast), he's right. Not only was my car delivered on time, and in an exemplary condition, but Roger even drove me 10 miles (several out of his way) down to my Mercedes mechanic to collect my old car!! Who does that?!? When I woke up Saturday morning knowing that I had to endure the "sharks" to purchase a car that day I was so nervous and apprehensive that I couldn't eat breakfast. Within 15 minutes of my arrival at Coulter (the first time I had ever been to this very old, prestigious, family-run operation) I was not only free of anxiety (having NOT been swamped by desperate salesmen as soon as I exited my vehicle), but I was starting to have fun.....which getting a new car SHOULD be (odd, I know)! To be entirely forthright, I do not think I received the BEST deal for the particular 2015 Regal (Buick Certified) I purchased (protection package should have been complimentary instead of a 50/50 split, 23,000 miles on a one-year-old car should have warranted an additional $1,000 - $1,500 off, etc.) but I do think I received the best, at least familial, service. Part of the Coulter Family now. Thanks Roger and John!! PS. For me, it also helps that Roger is also an Arizona native and a former serviceman. (Plus a nice guy, genuinely). Oh, and I've already started to recommend Coulter to neighbors and friends.

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!