New and Used 2020 Ford Fusion for Sale in Gilbert, AZ

My service advisor was very respectful and knew my concerns and handled them very well and in a timely manner Thanks Jesus C

My wife and I have had not so good car buying experiences in Phx., Az. over the past 25 years. We moved to San Tan Valley a year ago. Love it. So, time to look for a car. My younger son called and was greeted by John Dye. I could write a book of praise about how FANTASTIC this car buying experience was. John was friendly, knowledgeable, and a GREAT person. Made us feel like part of the Ford family again (my parents always drove fords since the 1930's). We were in and out in two hours. WOW!!!! I would recommend John Dye to the world if I could. We did send our 23 year old son to John 3 days later. He too, bought a new car. Thanks John for a FANTASTIC experience. We will tell all we know who are looking for a GREAT dealership with the number one salesman---John Dye!

I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

Started the buying process through USAA, as they offer a discount. (It's not a huge discount, but it also includes lots of other little things, like maximums on what a dealer can charge you for certain things, etc.). When I hit that button, I was innundated by calls, voicemails, emails and texts from 7 dealerships! It was very overwhelming. Eric Steffes at Camelback sent me one email and one text the next day. When I explained that I was just gathering info and was being hounded by all these dealerships, he was very understanding. He sympathized, and then told me exactly what he had that met my specifications. No upsell, no pressue, just "here is what I have and this is the price." Considering most dealership won't give you exact pricing without you coming in to the dealership, I was impressed - and relieved. I liked the vehicle, texted with him with a few questions about the vehicle and set up a test drive. When I arrived fo rhte test drive, both Eric and the vehicle were ready and waiting for me. He answered all my questions, and I decided to purchase the car. I had to go back to work, so I filled out the credit app, they valued my trade inand I went back to work. I was in and out in 35 inutes. I returned to the dealership after work, and once again, everything was ready to go. The vehicle was ready, and the paperwork just needed to be signed. Blake, the F & I manager was great. We went through the paperwork for the vehicle purchase, my trade in and everything. When we go to the extended warranty part - Blake did exactly what any good salesperson does - he did his best pitch. He answered my questions, and pressed the issue. When I declined, he pressed again, but respectfully. I declined again, and he did some finagaling along with the sales manager and GM of the dealershp to get me the warranty at a price I could live with. I honestly feel that I got a great deal on the vehicle AND the warranty. Delivery was a breeze, and Eric even helped me move stuff from my trade in to the new vehicle. All in all, I would definately recommend Camelback Ford to purcahse a vehicle. They were 100% professional, and respectful of my time and budget!

These guys did a fantastic job. Dave was great!!! I am very picky especially with my truck. The attention to detail and quality work was excellent...

Kevin has been exceptional for the past couple of years in helping me take care of my 2010 Ford.

Had an excellent experience. Quality dealership. We'll organized and performed their work on a timely basis.

My service manager is great! Kevin Morgan is a professional and always greets me with a smile. He reviews my service records and offers suggestions. He also recommends upcoming services that I will be needing. He has cared for my truck for years and keeps it running at top performance.

Ford in general towed my truck in as the battery was dead and would not jump start. Ford replaced the battery and everything was under warranty. Tom at the service desk did a great job. Good place too get repairs.

Great service experience. Have been doing business at this dealership since 2007.

I popped in to camelback ford dealership just to get an idea how much a new family truck would cost. Eric had contacted us after we inquired on USAA. I found Eric at the dealership and within an hour we had completed a test drive and a list of must-have???s for a new truck. We also went back and forth in email figuring out towing capacity so we could shop for a travel trailer as well. The test drive truck had the ultimate tow camera package, which immediately became a must have. By that same evening, Eric had found a 2018 F250 lariat at a dealership in Tucson that fit all of our criteria. The next day, we signed paperwork to get the truck from the other dealership. Finally, the day had come. The 3rd evening, we took the whole family to the dealership to pick up our new truck. It was beautiful. Eric had found us a gorgeous Ruby Red 2018 F250 Lariat, crew cab with a long bed. Paperwork was signed and finally, we took possession of our new family vehicle. The whole point of this venture, is to have a family vehicle that will tow a travel trailer that will become our home for the next 2-3 years as we find travel nurse assignments all over the U.S. We are heading to New Hampshire first. Eric loves this and we talked about our crazy family adventure a lot. He was more than a salesman, and went out of his way to make sure we were taken care of through every step. Every question was answered or researched. We couldn???t have been happier or more comfortable making such an important purchase. Thank you, Eric!!

It is really hard for me to give credit/kudos to a car dealership...but Bell Ford deserves it. They couldn't have been nicer and more straightforward. Buying a Focus was apparently one of the better decisions I have made and I will gladly return with more business in the future.

This Ford dealer rocks! From the start with our salesperson Joe Corella going to finance with Elmo and ending with our trailer hitch transfer with Paul, the whole experience was great. No pressure, we're here to help was the attitude of all these folks. I'm really looking forward to working with Bell Ford as time goes along.

Leased a brand new 2016 Ford Focus, bell ford took of ever detail very pleaded with the service looking forward to my next purchase 2 yrs from now

I just had my truck serviced at Bell Ford for the first time. Excellent experience, he got me in at the appointed time, gave me a full run-down of repairs needed, and got them completed the same day. No surprises. I will be back.

The buying experience was really great, we didn't spend more than a couple of hours and we were out the door in our new Explorer. The vehicle I selected online was dressed and waiting for me when I came in. The sales staff was eager and willing to listen to my needs and we got the deal done. Great job Bell Ford!!!

My experience with Bell Ford was great!! My car salesman was Robert Cahn. He was very knowledgable and friendly and very helpful in helping me to choose a vehicle. He was awesome!! Would definately tell other people to go to Bell Ford!! This place rocks!!

It was my pleasure working with Doug Wise. Throughout the entire process Doug answered all my questions and removed any issues that came up. Doug will be my go-to sales person for any new car purchases in the future.

This was our second new car purchase from Bell Ford. We stopped here first because we were so happy with our first new car purchase a few years ago. So unless we ever decide to stray from the Ford brand, we will always stop here first. Nothing at all I can think of to improve our experience.