I love coming to Varsity Lincoln whenever I need an oil change. They are attentive as soon as you pull in. Without having an appointment, I usually get my oil changed within an hour. They will follow-up with you as soon if possible if additional work has to be done. They will also alert you to any possible future maintenance. Although I did not purchase this car from Varsity Lincoln, my future car will definitely be purchased through this dealership.
Stepping into a dealership, as a single professional woman is uncomfortable and feels risky because of previous dealings with other dealerships. I’ve been told many things over the years by other dealers that were nothing more than spins off truths and lofty sales lines. I ended up (finally) being very comfortable with every member of the Varsity team that I came into contact with. Jim Montroy was understanding of my apprehension and fears making a such a large purchase. He was honest, PATIENT, very transparent with me. Jim took the time to understand my concerns, answer (all) my questions and gave me solutions and alternatives. Varsity and Jim M have won me over. They have a great selection of stock and will do right by you.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
I looked and l found Lincoln Mercury’s most beautiful MKZ. I’m telling you Star Lincoln Mercury has what you need. Just find the car you want and talk to Mr. Tim Shea it’s just that simple in about a half an hour you’ll be riding that dream car home or if your like me go pick up your cutie and put the pedal to the metal. Tim was fearless when it came to dealing with the financial institutions I told him to keep it in the 3’s and he did it without backing down. So go see Tim Shea at star Lincoln Mercy in the certified used car department. he’s fair, honest and fearless
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
Worked with Rich Naz. Was easy and painless and I got what I wanted, 3rd time buying/leasing from Mark Chevrolet. Great Dealership and great Sales person.
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