Used Cars for Sale in Brighton, MI

After a negative experience at a different Mercedes dealership, I sought Christi Armstrong out because of her positive online reviews. I now see why people have taken the time to review her performance. She's great! She's honest, very knowledgeable about the product, has a passion for driving, and went out of her way to make my wife and I feel comfortable and have fun with the car buying experience. The whole staff is excellent ??? Nancy who always says 'hello' and follows up every visit with a call, and Dan who did the financials was just a delight to work with. I can't say enough about this dealership, the people there are great, down to earth, and extremely customer-focused. We are big fans!

I have an old Mercedes with a crazy diagnostic and stop running. I took the car on a flat bed trailer and drop in for service. Shawn Durham helped me making room for the car without an appointment and even to park it (did I mentioned that he had to push the car becaus was not running?) I have not enough words to express my gratitude. Thanks Mercedes Benz of Ann Arbor and (even more) thanks to Shawn.

I had an awesome purchase experience at MB of AA! Christi was my salesperson she was knowledgeable, efficient,and extremely helpful. Thx Christi i appreciate you making my purchase pleasant and pressure free!

Moved to Ann Arbor a year ago, and have leased a new M-B every 3 years over the last 7 US cities in which I've lived. This last was year 3 with my previous vehicle; over that time, Dan Wilson and his service staff (esp. Beth and Bryan) were consistently professional and engaging, ensuring a positive outcome every time. For the new lease, I partnered with Christianna Armstrong - whom oversaw the research, due diligence, and ultimately - delivery of the new vehicle. The entire experience with her was nothing short of superb; she was informed, responsive, and a true ambassador for what great customer experience should be. And to prove what's good goes full circle: Dan Wilson was promoted to the Finance Director, so was able to continue that positive interaction with him as part of this this latest chapter. In total, the last 18 months with M-B of Ann Arbor has been awesome, and I look forward to continuing my relationship with them. THANK YOU!

Mickey Hurley is very friendly, knowledgeable and was extremely accommodating during our visit. He patiently explained all different options for the vehicle and helped us choose the right model. He even drove to our home to set the garage door codes. He sets high standards for customer service. It was pleasure doing business with Mickey. Dan, who is the finance manager at this dealership was very friendly and knowledgeable and explained in detail about various warranties.

Michael was very accommodating and patient. He was easy to work with and eagerly helped me to find a car that met all of my needs. Dan, the finance manager patiently explained every step at the closing.

Mickey was very good and worked well on the car deal and was very knowledgeable. Made my experience of car buying pleasant. Thank you Mickey

Michael is very knowledgeable and extremely nice during our visit. We close our deal the day we visit with his help. Highly recommended this dealer and Michael.

First of all, many thanks to Micheal???s help on getting us a new car! Frankly speaking, we were going to the dealer just for a flat tire instead of leasing a new car. But Micheal???s personality attracted us and the price offered was unable to refuse. We were impressed by Micheal???s amicableness and Eric???s knowledgeable response on leasing terms. It was a pleasant experience indeed!

It was not an accident I purchased the car at Sesi.

Talk about hassle free, enjoyable car shopping. Everyone in the dealership was professional, friendly, helpful and very enjoyable to work with. The process was effortless and actually enjoyable which is a word seldom used to describe dealing with car dealerships and salespeople.

Andrew Wrenbeck, and this dealership in particular, totally has my trust. Purchasing a car is a big deal, and usually a stressful one -- particularly as an Asian American woman. From what I've seen, the workplace culture at the Sesi dealership in Ann Arbor, and specifically Andrew's personal qualities and skillfulness, gave me a sense of trust in the care and respect they have for people, as well as the quality of my car and value of my purchase. I feel very comfortable coming back to this dealership in the long term, should any maintenance or other issues come up. This sense of trust is rare, and when combined with such depth of knowledge and experience on Andrew's part, it is something I don't take for granted. He worked very well with me as well as my parents; having a great sense of humor didn't hurt either :) Really appreciate it.

Sesi Lincoln in Ann Arbor, MI, has been a wonderful experience. They recently took care of my vehicle above and beyond what I feel many service departments may try to wiggle out of. I am enjoying my Lincoln MKC very much!

terrific experience...dedicated and professional ownership...excellent and knowledgeable sales manager...been dealing with Sesi Lincoln for 28 years...best dealership i've ever dealt with...highly recommend them......

Employees were very helpful over the phone when I initially called and very pleasant and professional on the days I took the car in. Even staff encountered who weren't involved in my car repair were/are always friendly and helpful. My only complaints are about the waiting area. The seating is uncomfortable and there is almost always a lack of reading material; what is there is not of a wide variety of subjects. A plus is the free coffee, cocoa, and water and nearby clean and attractive restrooms. Since I often choose to wait for my car, this is important to me. I appreciate the car wash given before I drive my car away.

Satisfied with service. Very courteous and friendly

The Sesi team have always provided excellent service and product.

I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!

Excellent customer service care by all department staff members at Victory Honda. Sales lady greeted me at the door and we drove my car into the service area. The service department greeted me,offered and brought me something to drink. The service crew took my car and directed me to the Cafe area. No Long wait service was done right away.

I you're looking for a Honda, then this is the place to go.