We got our vehicle serviced yesterday. The quality of service and the remarkable customer service we received from Dani is what this dealer is known for. She is the kind of employee that every employer dreams about. Promote now! Send to advanced schooling now!
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
I have always felt that I???d rather buy a house than face the turmoil of buying a vehicle. Mullinax???s approach is straightforward and fair. Our sales associate, Chad O, was excellent. He was knowledgeable and efficient in helping us find a solution.
During a routine oil service, a major leak was found which could have lead to significant damage to the car. Awesome Ford was considerate of my need to have the car repaired by a definitive date because of a previously scheduled trip which could not be cancelled.
Originally went in to look at a used car that was available the evening before because I was messaging about it. When I got there was told it was sold. Wasn't happy about that. So went with Mafi to look at what else was available. Had a good experiance with him. Picked out a Rav4 that I liked. He was good to work with and got me a new rig at a price that worked for me. Thank you Mafi!
Today 6/19/2018 we bought a 2008 chevy impala. Woe what a dream. Price was out of my range but with some negotiating and the patience of jason the manager and Robert the sales guru they helped my family buy a car in my price range and a dream car. Go to them. They won't steer you wrong and will work with you for anything.!! They have nice used vehicles.!!!
Chad was awesome to work with. He worked hard to find the exact Mustang model and options I was looking for. His knowledge of Mustangs is impressive. He offered to personally help me install some after-market upgrades I am thinking about doing. I would have liked to have gotten a little more for my trade-in but what do you do. It wasn't a deal breaker.
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