I arrived at 3:30pm, without calling, and asked for an oil change. I didn’t know you had to make an appointment but Trent Durham still took my car and did the oil change. They were so kind, especially Trent, to me and it was a great experience.
Everyone from the sales person to management to delivery of the vehicle was friendly, professional and welcoming. Truck I bought is awesome and really enjoy it. I would recommend this dealership to everyone.
We had an excellent experience in dealing with Michell Royle at Chalmers Ford. After looking locally for some time in our area (Florida) we discovered that the perfect Explorer was nowhere to be found close by. So we launched an internet search, and after dealing with double-talking salespeople all over the country we were becoming disenchanted with the process. So many quotes included rebates and incentives that never even applied to the purchase of a car (but rather, lease deals) and we found a lot of false advertising designed to draw us in.
When we spoke with Michell we made it clear that we needed the best out-the-door pricing including ONLY the rebates for which we were qualified. Our worst fear, after dealing with other salespeople, was that we would arrive to conclude the purchase and be confronted with price changes due to unrealistic quoting. Michell provided her best quote and worked with us on the military rebate as well as other incentives for which we qualified. She reassured us multiple times that there would be no surprises, and indeed there were none. When we arrived to pick up the car, we concluded the financing details with Jackie and were instructed by a technician in the operation of some of the technical features of the vehicle, which had been freshly washed and prepped for us.
We love our new Explorer and the transaction could not have been more perfect. Kudos to the folks at Chalmers Ford… they did a great job for us.
Everyone at Car Pros was great to deal with. My sales person Bob was knowledgeable and answered all of my questions. The sales manager Billy worked all the numbers and payments with me and made me feel comfortable the whole time explaining things step by step and Lisa is the finance manager who did my paper work was so sweet and easy to talk to and didn't try to up sell anything at all. Overall I am very pleased and will recommend Car Pros.
by John & Rebekah Mulquin from Albuquerque, NM
September 26, 2018
I have already told two people with current vehicle issues to check out Zia. I linked with them through USAA, and was able to look through 10-15 vehicles, Representative Don Baca running back and forth for keys, before giving my wife and I time to narrow down our financial ability and vehicle needs. After having looked at product with four other dealerships, Zia had the most used car selection in every car category, upfront pricing, and inspection reports available to look at. Their patience and buyer accommodations was appreciated.
Test drove a car they had just reduced the price on to below book value, and jumped on it because others were looking at it too; Ed was not pushy at all. The paperwork/processing took a long time, but I left a couple hours later, and Ed was nice enough to deliver the car to me the next day all the way across town. I will definitely consider M & F again next time I need to purchase a vehicle.
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
As soon as I walked into the lot I received such a wonderful greeting. I got my questions answered & was helped just the way I wanted. They made everything so fast & easy & I drove away in a new car. My first car (:
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
This is my 2nd vehicle I have bought from M&F. They do a thorough vehicle inspection before placing a car for sale. I feel confident in my purchase. Tony Griego gets it done. If you're looking for a good, reliable vehicle this is the place to go.
It was a pleasure doing business with Morning Star Motor Company. Everyone was very friendly, helpful, and knowledgeable. I would recommend starting your vehicle search there and avoid a lot of the high pressure and hassle that comes with other places.
I was buying this hard-to-find car from out of state, flew in wondering in the back of my mind if maybe the car I would drive home and the price I would wind up paying would be different than what Reese's Car Connection had presented online and over the phone. Not to worry - the reviews are right, and these guys are legit. Reese and his crew were true to their word in every sense, gave me a great deal on a clean car, made the whole process as easy as it's ever been - even picked me up at the airport in a Mercedes. I would buy again from these guys in a heartbeat.
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