I took my truck in for regular servicing. I was certainly impressed with the customer service. My service advisor for the day was Dennis. Dennis did an excellent job explaining the service and during the entire process.. I did also get help from Susana via telephone the prior day for scheduling. Overall, everyone I dealt with during my visit including the techinicians to the cashiers were nice.
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
excellent customer service, and attention to details.
Exceeded our expectations.
Special mention to Mr. Hallstrom at the Service Dept, who provided guidance, and made sure all issues were addressed. I m very satisfied with the service.
I’m extremely satisfied with the customer service I receive every time I go in to service my vehicles. Ralph Mendoza is very friendly, helpful and knowledgeable. I will always go to Ralph for service.
Great service!! Everyone was so friendly and helpful. Sales Rep Fidias was excellent!!! He went above and beyond to help me find the car I wanted. He had answers to all my questions and truly made the experience of Buying a car quick and easy. Outstanding customer service all around!
Excellent experience, prompt service. I made an appointment, was taken in. Showed to waiting area. There was TV, wifi, computers and refreshments readily available. Waiting area was clean and comfortable. The wait time was not excessive and I got to go through the showroom and look at some of the newer models
I highly recommend this dealership to anyone interested in a Lincoln or even a pre owned vehicle. The sales team is above board, the dealership is beautiful and clean and the people are very friendly. The service department is top notch and the service is done right the first time! I highly recommend this dealership, Doral Lincoln.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
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