Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 28, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
On Saturday 11/17/18 I had the one the best salesman I have ever met. Erizardo was very professional and patient with me during my first car purchase. I had the pleasure of test driving cars while he explained the luxuries that came along. He handled my new lease sale and accommodated me to the full extent. He was also very informative and had excellent customer service. Although I was feeling overwhelmed over my insurance he reassured me things would work fine out and he made it happen. Thanks to this dealership my experience was over all great and a pleasant one. Mykael was also great with the valuable information. Great job!!!
Remzi, thanks for show me so much love. Appreciate the fact that you and Sonny took care of the Panno roof so quickly. Sonny, thanks for letting me bring in the truck without an appointment. This is super attention to your Ford customer. Thank s again for this.
Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Everyone at the dealer was extremely helpful and knowledgeable. We had a great experience and even went back a week later to purchase a second car.
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